AgentTime Scheduler vs. Akamai CloudTest

Easy for employees to adjust everything on time and it has smart scheduling features as compared to other software. AgentTime Scheduler is always one step ahead of others. However, the problem encountered by customers is that they cannot manage to sign in to the system to print schedules prepared for them and we keep getting negative feedback.

Incentivized

We were designing an Airlines reservation system, where we wanted to check the maximum number if reservation our system can handle, this tool helped us to get the test results but the issue was from set up point of view, the initial set up took too much time. But we were able to achieve our Reservation system process.

Incentivized

• Customers can log in the system 7/24 without facing any problems.
• AgentTime has the best features and safe connections for the staff.
• Workers can send messages on time when the school has some class cancelations to all students.

Incentivized

• Integration Call's like REST
• Integration Call's like SOAP
• Performance Testing
• Load Testing on Load Balancer

Incentivized

• Price of it might be expensive for small business but the product can still be used by any type of business.
• Logging into the system is taking some time. It should be checked to see what is going on inside the system.
• The scheduled time which is sent via e-mail is not received on time. It may have some bug problems.

Incentivized

• Report generation is difficult
• Some graphs are not displaying accurate results
• More information are missing with respect to load testing

Incentivized

I think AgentTime Scheduler truly does exactly what is needed from me on a day to day. It is the only scheduler I have used since being with the company

Incentivized

The bundle of features that other tools provide is much higher when compared to the one provided by Akamai CloudTest, this is something they need to focus on Priority. Most tools comes with default setup and ends to end testing scenario that can be covered, such as Regression testing. From Akamai CloudTest this is a missing features that can be added up soon.

Incentivized

• Customers experiencing sign-in problems.
• Taking responses from our staff on time satisfies our customers.
• The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this.

Incentivized

• System Hangs as where severe load testing is required
• Authentication is an issue when using OAUTH
• Scalability can be improved and also an on premise tool can be of great help

Incentivized