Likelihood to Recommend Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
Read full review As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
Read full review Pros Unlimited Content Modules which are extremely helpful for file management . Unlimited number of API and Asset Requests File management among the CMS is extraordinarily useful as a hosting tool native to our web content Read full review Easy to get going for a business that has tons of content they need to manage. Clickability offers development and design services so you don't really even need IT. No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using. Simple template and content design system, easy to expand and add. Powerful CMS and settings with a design and programming guide provided. AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions. Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits. Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless. Read full review Cons The filing system and search function are often difficult to navigate. Finding a file that I've uploaded isn't always easy to locate in Agility CMS The WYSIWYG content manager isn't always intuitive. I often have to go directly into HTML editing to resolve line spacing problems Read full review Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing. When you "save" anything a pop-up comes up that is redundant. Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant. Read full review Likelihood to Renew I am not a part of this decision process at our organization.
Read full review As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
Read full review Usability My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
Read full review Support Rating Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
Read full review I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
Read full review Implementation Rating Overall, it was pretty seemless to switch the sites over.
Read full review Alternatives Considered A few reasons to go with Agility CMS Product Capabilities Value for money Product functionality and performance Product roadmap Better Pre-sales experience
Read full review Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
Read full review Return on Investment Helps get contents updated and shared very quickly Ability to have team work based on standard templates ensures content presentation is inline with organizational standards Lack of DB and templates makes it easier for interns to come onboard and develop contents - this is super cost effective Read full review I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception. It has allowed different areas of the company to approach our team and work in a cohesive manner. Dave Sell Manager, Interactive Development / Software+Web+Cloud Engineer
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