What users are saying about

AkkenCloud

9 Ratings
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Score 6 out of 101

HealthcareSource Position Manager

6 Ratings
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Score 3.7 out of 101

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Likelihood to Recommend

AkkenCloud

The software is best suited for anyone reviewing and hiring candidates.
No photo available

HealthcareSource Position Manager

If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Melissa Odom profile photo

Feature Rating Comparison

Recruiting / ATS

AkkenCloud
8.6
HealthcareSource Position Manager
5.1
Job Requisition Management
AkkenCloud
9.0
HealthcareSource Position Manager
9.0
Company Website Posting
AkkenCloud
9.0
HealthcareSource Position Manager
7.0
Publish to Social Media
AkkenCloud
9.0
HealthcareSource Position Manager
4.0
Duplicate Candidate Prevention
AkkenCloud
9.0
HealthcareSource Position Manager
1.0
Candidate Search
AkkenCloud
9.0
HealthcareSource Position Manager
1.0
Applicant Tracking
AkkenCloud
9.0
HealthcareSource Position Manager
9.0
Collaboration
AkkenCloud
9.0
HealthcareSource Position Manager
9.0
Task Creation and Delegation
AkkenCloud
9.0
HealthcareSource Position Manager
1.0
Email Templates
AkkenCloud
4.0
HealthcareSource Position Manager
6.0
User Permissions
AkkenCloud
9.0
HealthcareSource Position Manager
10.0
Notifications and Alerts
AkkenCloud
9.0
HealthcareSource Position Manager
5.0
Reporting
AkkenCloud
9.0
HealthcareSource Position Manager
5.0
Job Search Site Posting
AkkenCloud
HealthcareSource Position Manager
8.0
Customized Application Form
AkkenCloud
HealthcareSource Position Manager
1.0
Resume Management
AkkenCloud
HealthcareSource Position Manager
1.0

Pros

  • Automatically keeps a record of activities such as email conversations related to a candidate.
  • Time and date stamp on events logged to a candidate and customer is a great resource.
  • Completing full company profiles with all contacts is very helpful for later efficiency.
No photo available
  • Integration and file feeds with our core HRIS System, Lawson, is one of the biggest strengths of both products. Entering data once is a big time saver for an organization with close to 10,000 employees.
  • User friendly and intuitive interface makes this system easy to use with minimal training. During our initial roll transition we did have in person training but going forward for new employees, training documents on our HR Intranet site have been working well.
  • Reporting needs are met in both systems. Performance Manager has a custom reporting interface that allows you to create reports as needed. Position Manager has many built in reports and support will write custom reports as needed.
  • HealthcareSource developers are very open to suggestions from their clients on ways to enhance their products and new versions come out quarterly.
  • Unlike other software vendors I have used in the past, system changes seem to be very sell tested and put through the QA process before being released to clients.
  • There are a lot of custom settings that allow you to set the system the way you want in Position Manager. You can change the application and requisition to suit your needs.
Melissa Odom profile photo

Cons

  • The fact that you can't copy and paste from one email message over to a new email message you are composing is a huge downfall.
  • The task and calendar features don't seem as easy to use as Microsoft Outlook.
  • If the calendar would sync to Google that would be awesome!
No photo available
  • Administrative functions are harder to use
  • Applicants can apply multiple times for the same open req.
  • Alerts are not a full feature.
Ron Yardeni profile photo

Likelihood to Renew

AkkenCloud7.6
Based on 5 answers
With the exception of that it logs me out all the time, I would renew it very easily
Lisa Marcus profile photo
HealthcareSource Position Manager4.6
Based on 2 answers
I have included everything in my review.
Ron Yardeni profile photo

Usability

AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available
HealthcareSource Position Manager9.0
Based on 1 answer
The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Melissa Odom profile photo

Performance

AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo
No score
No answers yet
No answers on this topic

Support

AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available
HealthcareSource Position Manager7.0
Based on 1 answer
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Melissa Odom profile photo

Implementation

AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

This is not applicable to me
Lisa Marcus profile photo
See above answer...
Ron Yardeni profile photo

Return on Investment

  • I think it has greatly improved our customer service in the sense that we can quickly look back on a candidate and remember the exact conversation we had with them by looking at the notes.
Lisa Marcus profile photo
  • I have listed the positive/advantages of the tool.
  • I have listed the negative/shortfalls of the tool
  • I would love to use it again.
Ron Yardeni profile photo

Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HealthcareSource Position Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details