Blackbaud Altru vs. Spark by Benevity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Altru
Score 6.8 out of 10
N/A
Designed for General Admissions OrganizationsN/A
Spark by Benevity
Score 10.0 out of 10
N/A
Spark by Benevity is workplace and corporate charity software that allows business users to manage open-choice online giving, gift matching and volunteering. Benevity was founded in 2008 and is based in Calgary, Canada.N/A
Pricing
Blackbaud AltruSpark by Benevity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud AltruSpark by Benevity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAltru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials. Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.
More Pricing Information
Community Pulse
Blackbaud AltruSpark by Benevity
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Blackbaud AltruSpark by Benevity
Small Businesses
Bloomerang
Bloomerang
Score 9.1 out of 10
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.1 out of 10

No answers on this topic

Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud AltruSpark by Benevity
Likelihood to Recommend
8.2
(11 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(3 ratings)
-
(0 ratings)
User Testimonials
Blackbaud AltruSpark by Benevity
Likelihood to Recommend
Blackbaud
Well suited for smaller organizations that want to centralize many systems. Smaller organizations will have less constituents to manage and fewer events (our organization has 100,000+ constituents, daily programs/events, and a large donor base). Many areas within Altru are not updated to be functional for 2020. Because of this, we do not use the merchandising feature, the volunteer portal, or marketing communications. It does a little bit of everything "okay enough" to be better than having separate systems. It's restrictive in many areas, but being able to do SO much in one database outweighs the negatives! It is 100% necessary to have a data manager who spends all of their time in Altru doing data cleanup, researching and writing policies and procedures, training new users, keeping staff up-to-date on new processes, creating queries and running reports, creating workarounds for "unfixable" issues within the database.
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Benevity
Benevity Spark delivers particularly well for companies with a modern volunteer rewards plus donation matching program. The platform is designed to maximize employee-directed rewards and matching for community impact. Companies without volunteer rewards or donation matching may find limited employee engagement benefits from the Spark experience.
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Pros
Blackbaud
  • Ticketing and tracking many different types of admission sales including group, facility rental, individual tickets, and class registration.
  • Membership management, including membership card mailing, recurring memberships, and renewal reminders.
  • Being an all-encompassing database rather than forcing you to use multiple databases.
  • Great customer service and client support, including ongoing updates to better the system.
  • Has a merchandise inventory management system.
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Benevity
  • Benevity Spark offers a clean and intuitive user experience designed to promote employee engagement in the community. Employees experience a modern user interface and easy access to the programs and tools behind the application.
  • Benevity Spark empowers program administrators with detailed customization options to fit every company program. From smart user entitlements/permissions to robust customizable management reports, Spark allows global program administrators to efficiently manage large programs.
  • The Benevity Spark user interface uses responsive web design, rendering a beautiful user experience on mobile, tablet, or laptop screens. Benevity Spark allows for ample opportunity for alignment to company branding and visual elements.
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Cons
Blackbaud
  • Query system not user-friendly for management with limited database background.
  • Limited company-to-user support outside of an online community of users. No long term account managers for program.
  • No email analysis tools for eblasts.
  • Limited merchandise capabiity for shop use, though the program does allow third party programs to work with it.
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Benevity
  • Benevity Spark is in the process of building a global network for nonprofit organization vetting. While that process has made significant progress, the global landscape made up of millions of nonprofit orgs across scores of countries remains a great challenge. The Benevity cause vetting and onboarding teams are making progress, but there is a lot of ground yet to cover.
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Support Rating
Blackbaud
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
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Benevity
No answers on this topic
Alternatives Considered
Blackbaud
We switched from Raisers Edge in 2012 due to the need to have all processes in one database. Group Sales/Rentals had to use a separate database for their sales than the Members and Donors department. We also could not sell tickets for events and programs in one space. Being able to have all of these in one database is why we chose Altru.
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Benevity
No answers on this topic
Return on Investment
Blackbaud
  • It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
  • It is very easy to process payment and entry fees to our Museum and programs.
  • It is easy to retrieve accurate information and records of patrons.
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Benevity
  • Benevity Spark helped complete the employee-community engagement experience at the company. Together with careful program design, internal marketing, and a robust employee training program; Benevity Spark helps to drive employee engagement in the community.
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ScreenShots

Blackbaud Altru Screenshots

Screenshot of Constituent Record: Get a true 360-degree view of each constituent's activity.Screenshot of Daily Sales:  Improve sales speed and visitor experience with a smart POSScreenshot of Group Sales:  Keep group sales orders organized and manageableScreenshot of KPIs:  Measure and monitor organizational performanceScreenshot of Membership Dashboard:  Improve membership acquisition and retentionScreenshot of Organizational Calendar:  Effectively manage events, programs, spaces, supplies and equipment