Likelihood to Recommend I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
Read full review Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
Read full review Pros The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device. You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI. Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount. In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance. Read full review Sufficiently good technical documentation. Good sandbox (though missing some features). Stable, works quite well. Continuously improving. Great webinars, information sharing. Economic. A company of people. Read full review Cons Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card Sometimes Amazon Pay is slow in server Amazon Pay customer support is not good for India Read full review Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed. Reporting is robust but complicated. Having support staff on both coasts. Read full review Usability It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
Read full review Support Rating Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
Read full review Implementation Rating I don't have any idea about this question.
Read full review Alternatives Considered The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
Read full review Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
Read full review Return on Investment Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay. The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay. Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets. Read full review Pro-Active Support Response. Seamless Integration with our CRM and other tools. Offering Multiple Payment Options to Customer leading to more conversions. Read full review ScreenShots