Likelihood to Recommend Ambassador is really well suited for scenarios were you need to give power and freedom to your developers so they can take advantage of the self-service approach. One of the few scenarios I can not recommend using Ambassador is in the case you are planning to not using Kubernetes as it is a solution designed to work specifically on that platform
Read full review Few scenarios 1. For viewing API analytics, I think it is best in the market 2. For earning money via API monetization 3. Securing API 4. Onboarding legacy APIs to provide modern REST endpoints
Read full review Pros Simple syntax Easy to understand Easy to install Read full review Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions. Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy. Very good documentation and blog with details of most common failures and error handling. A very very easy to use console. Read full review Cons Documentation is not updated Implementing external authentication doesn't always work as described in the documentation The Administration console is limited Read full review Only one user can be active in a proxy at a time No version control Prohibited from using JSON.stringify on Apigee objects (tokens) Debugging is difficult Unable to rename or delete policies without bumping revision Why would anyone give a js policy one name, display name something else, and script a different name? 'Trace' limited to only 20 transactions UI allows users to add target servers, but users must utilize the api to turn on SSL. I'm sure there's more, they just aren't coming to mind right now. Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in. Read full review Likelihood to Renew I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
Read full review Usability It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.
Read full review Support has helped us to resolved all the queries and community support was also good.
Read full review Support Rating Overall the support has been great and quick to answer the requests I've submitted in the past. I was originally using the community/open source version and I can't say it was the best experience I had, it wasn't terrible but it wasn't great. I believe the biggest issue was that they refer to the documentation a lot but the documentation isn't updated regularly so I feel it's lagging behind the most recent versions.
Read full review Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
Read full review Alternatives Considered They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
Read full review Apigee is the best in the market in terms of API Analytics Apigee is having wonderful Documentation with short videos Security is a major concern and Apigee provides an easily configurable policy to secure API Quota and rate-limit is again very easy to configure on every API basis It provides various policies to transform the response from one form to another form e.g. JSON to XML or XML to JSON
Read full review Return on Investment Reduced downtime by redirecting traffic between DC. Reduced engineering time, don't have to dedicate 1 person to manage it. Increased training costs in the short term. Read full review As a public entity it is hard to say how much ROI we can have. We have yet to create a billing and ROI plan. We are thinking of other ways to create ROI, possibly through data/service barter. Astha Karki Application Development Project Manager and GIS Analyst
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