Ameyo by Exotel vs. Castel Connects
Ameyo by Exotel vs. Castel Connects
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Ameyo by Exotel | Mid-Size Companies (51-1,000 employees) | Ameyo, now by Exotel, is a software based communication solution that is designed to manage customer journeys and consistently deliver exceptional customer experiences. It is an IP-based contact center software that lets user have a personalized interaction with every customer across multiple channels, improving customer engagement. Ameyo and Exotel merged in 2021. Ameyo is now an Exotel solution. | N/A | |
Castel Connects | N/A | Castel Connect is a call center software offering from castell. | N/A |
Ameyo by Exotel | Castel Connects | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ameyo by Exotel | Castel Connects | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Ameyo by Exotel | Castel Connects | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Ameyo by Exotel | Castel Connects | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ameyo by Exotel | Castel Connects | |
---|---|---|
Likelihood to Recommend | 6.7 (2 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 6.0 (1 ratings) | - (0 ratings) |
Ameyo by Exotel | Castel Connects | |
---|---|---|
Likelihood to Recommend | Exotel Techcom | Castel Communications LLC No answers on this topic |
Pros | Exotel Techcom | Castel Communications LLC No answers on this topic |
Cons | Exotel Techcom | Castel Communications LLC No answers on this topic |
Usability | Exotel Techcom | Castel Communications LLC No answers on this topic |
Support Rating | Exotel Techcom | Castel Communications LLC No answers on this topic |
Alternatives Considered | Exotel Techcom | Castel Communications LLC No answers on this topic |
Return on Investment | Exotel Techcom | Castel Communications LLC No answers on this topic |
ScreenShots |