Likelihood to Recommend AODocs provides a world-class corporate content management solution for enterprises of all sizes. This company has top-notch product development, support, and professional services team, and they're building a community of like-minded customers who can benefit from one other's knowledge and experiences. A remarkable set of extensions, migration tools, and links to other relevant services make up the ecosystem of functionality.
Read full review Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review Pros With this technology, you don't have to rely on experts all the time to design functional processes, which is a big plus for me. There is a superb support team and expert services, and they'll get you up and running in no time. Our document management system has been enhanced, and it now updates and maintains itself more quickly. Read full review Tungsten Automation (formerly Kofax)
The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots. The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform. Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease. Read full review Cons There is some difficulty in understanding the training material. Make it easier to understand how to use key features in real-world work situations by providing more thorough examples or videos. Custom scripts would benefit from greater online training and certification options. The user interface is a nightmare to work with. It could take anywhere from five to ten clicks to move a file to a new subfolder. Read full review Tungsten Automation (formerly Kofax)
We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%. Having a connectors with a workflow tool would be helpful where people can validate and approve the output. More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization. Read full review Likelihood to Renew Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review Usability Tungsten Automation (formerly Kofax)
It's good.
Read full review Support Rating Tungsten Automation (formerly Kofax)
Haven't really used their support yet
Read full review Alternatives Considered Using AODocs, we can solve difficult business procedures immediately. Regular updates bring new capabilities to the platform. This workflow engine is superior to all others I've used in
SharePoint and
Nintex over the years. Until now, I (we) have not encountered a business problem that we couldn't solve. AODocs is a top-notch service.
Read full review Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
Read full review Return on Investment There are two methods used to regulate access: workflow and state-based. Improved content discovery abilities. An understanding of the content and usage of our organization's resources. Read full review Tungsten Automation (formerly Kofax)
We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record. Read full review ScreenShots