JMeter, from Apache, is a load and performance testing tool.
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Oracle Siebel CRM
Score 6.5 out of 10
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An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.
JMeter is well suited for Java applications where the user can script the scenario once and make changes to accommodate for as many numbers of users for load test execution. The image and selection of any files or exporting files scenario is handled well.
It is less appropriate to test Ajax applications where it is required to script click per use.
As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
Easy of use - in generate load like HTTP requests, and processing/analyzing the responses. No coding is necessary at the basic level, just need to understand load testing and the infrastructure being tested.
Automatic management of things like cookies to help with session state support - so you don't specifically have to worry about it or handle it
Lots of testing/configuration options to suit your needs in making the right load generation (sampling requests), and analyzing the results, including any pre and post processing of the results first. Things like the Beanshell/BSF pre/post processors, response assertion, regular expression extractor, XPath extractor, CSV data set config
There is a JMeter cloud service called BlazeMeter that I think would be useful for those that need to scale up high load without provisioning their own systems. I've not personally tried it though, but I recently attended a meetup presentation that highlighted nice useful features that BlazeMeter provides. One should evaluate the service if they are considering JMeter and need to expand beyond existing hardware resources.
Great data model: the out of the box version comes with standard objects that support most of the industries business models
Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
Jmeter requires many tweaks with respect to its configuration file and thread properties. users need to edit theses files themselves. There could be some interface where we can edit this fields.
Jmeter cannot handle more threads and hangs up when we increase the number of threads. This causes lot of inconvenience. In these situations, user can be notified that such change would be lead to slow performance so that user can do as required. The same appears when we try to view huge files on graph listener.
Jmeter should optimize the read and write access to output csv since it acts as overhead to the I/O performance. This affects our test results for the application which we are testing.
Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
Price, Wiki and user sharing. Having access to the information provided by the developers and other open source providers is key for me. The ability to share information and get answers directly is very important to success in software testing. And the price of this product currently is amazing. Too many companies charge way too much money for products that are far behind in their value and pertinence
I can jump right into a new test plan and start building from scratch. The natural progression from test plan to thread group and then designing the basic format of the process is very streamlined and smooth. With only slight modifications I can build out a very complex model from a very basic beginning.
Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
I have been using JMeter for the last year. By using this tool, you can make sure the system will work under varied loads. It helps us to simulate real time scenarios by creating required virtual users and make sure the application will work under load. Perform load, stress, and stability testing using JMeter.
We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
I have used LoadRunner and Silkperformer, and so far Jmeter turns out be the easiest to use of all these. While each of them have their own ROI, Jmeter can be picked by anyone in hours and start testing within a day. While with other tools, we need to get license, install them (takes a while) and setup tests and firewalls, etc.
We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be
This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
