What users are saying about

Appcast

1 Ratings

HireRight

35 Ratings

Appcast

1 Ratings
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Score 9 out of 101

HireRight

35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

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Likelihood to Recommend

Appcast

It has allowed me to streamline my job ad buying and selling process all in one dashboard.
No photo available

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann profile photo

Feature Rating Comparison

Recruiting / ATS

Appcast
9.0
HireRight
7.7
Job Search Site Posting
Appcast
10.0
HireRight
6.4
Reporting
Appcast
8.0
HireRight
8.2
Job Requisition Management
Appcast
HireRight
8.0
Company Website Posting
Appcast
HireRight
6.4
Publish to Social Media
Appcast
HireRight
6.4
Customized Application Form
Appcast
HireRight
6.8
Resume Management
Appcast
HireRight
6.4
Duplicate Candidate Prevention
Appcast
HireRight
8.9
Candidate Search
Appcast
HireRight
8.7
Applicant Tracking
Appcast
HireRight
7.3
Collaboration
Appcast
HireRight
8.2
Task Creation and Delegation
Appcast
HireRight
8.9
Email Templates
Appcast
HireRight
8.6
User Permissions
Appcast
HireRight
8.8
Notifications and Alerts
Appcast
HireRight
8.4

Pros

  • Makes it easy to manage job feeds.
  • Makes it easy to manage traffic acquisition from multiple publishers.
  • Easy to use reporting dashboard for you and your customers.
No photo available
  • Support: online live chat, email, and phone. This makes it so much easier to get help when you need it in whatever way is most convenient for you.
  • Giving detailed updates on pending checks. When I go look to see why a check is still pending there are notes with dates and times detailing what they are waiting for or what has been done.
  • HireRight is usually pretty quick on turn around time.
Caitlin Callahan profile photo

Cons

  • Need to be more open to suggestions from clients.
  • Need to get better customer service turnaround time.
  • Need more knowledgeable staff.
No photo available
  • The chat feature is a great value add but there can be delays at times.
No photo available

Support

No score
No answers yet
No answers on this topic
HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

No answers on this topic
The ease of the Tenstreet website is better, the one touch reports makes things so much simpler for us.
Amy Martin profile photo

Return on Investment

  • Positive sales margins.
  • Positive time allocation.
No photo available
  • Very strong ROI, allowed us to essentially take our BV screening program virtually paperless.
No photo available

Pricing Details

Appcast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appcast Editions & Modules
Appcast
Edition
Appcast Exchange
$01
Clickcast
$02
1. Pay-Per-Applicant
2. License
Additional Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
HireRight Editions & Modules
HireRight
Additional Pricing Details