Appcast vs HireRight

• Makes it easy to manage job feeds.
• Makes it easy to manage traffic acquisition from multiple publishers.
• Easy to use reporting dashboard for you and your customers.

Read full review

• Once the candidate’s email is entered online on the HireRight site, an email is automatically delivered to the job candidate asking them to provide their applicable background information so the check can be initated. An email is sent to the company once the results of the check comes back.
• You can login to the website at anytime to see what the status of the background check is.
• You have the ability to obtain current and past invoices online via the website, making budget tracking that much easier.

Read full review

• Need to be more open to suggestions from clients.
• Need to get better customer service turnaround time.
• Need more knowledgeable staff.

Read full review

• Customer service, as the lowest level doesn't always seem to have the same or similar responses. Some will say they can do certain things and some will say they cannot.
• Account management for one particular client was terrible. Anytime we asked for her assistant she referred us to the customer service email. This client paid for the account manager and there was no value-add for having her.
• Mistakes were often made with international education checks. Often times we had to collect our own information or documents. Many times I noticed incorrect phone numbers being reached out to.

Read full review

• Positive sales margins.
• Positive time allocation.

Read full review

• We have lost clients because of incorrect or inaccurate reporting. I would like some of the results (MVR) to be uniform so you don't have to guess which is a permit and which is not.
• During the busy season, they have helped on MVR turnaround times so we can get the candidate in the next day.

Read full review