What users are saying about
Top Rated
179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 179 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 8 reviews and ratings
Likelihood to Recommend
Appian
I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Principal Programmer
GDITDefense & Space, 10,001+ employees
AWS Identity & Access Management
We used IAM to give access to different department with different services. No need to use different accounts to use different services.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
Feature Rating Comparison
Low-Code Development
Appian
8.2
AWS Identity & Access Management
—
Visual Modeling
Appian
7.6
AWS Identity & Access Management
—
Drag-and-drop Interfaces
Appian
8.2
AWS Identity & Access Management
—
Platform Security
Appian
9.3
AWS Identity & Access Management
—
Platform User Management
Appian
7.6
AWS Identity & Access Management
—
Reusability
Appian
7.9
AWS Identity & Access Management
—
Platform Scalability
Appian
8.6
AWS Identity & Access Management
—
Identity Management
Appian
—
AWS Identity & Access Management
9.3
ID-Management Access Control
Appian
—
AWS Identity & Access Management
10.0
ID Management Single-Sign On (SSO)
Appian
—
AWS Identity & Access Management
7.0
Multi-Factor Authentication
Appian
—
AWS Identity & Access Management
10.0
Password Management
Appian
—
AWS Identity & Access Management
10.0
Account Provisioning and De-provisioning
Appian
—
AWS Identity & Access Management
8.0
ID Management Workflow Automation
Appian
—
AWS Identity & Access Management
10.0
ID Risk Management
Appian
—
AWS Identity & Access Management
10.0
Pros
Appian
- I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
- You can understand business use case and convert it to a logical process automation.
- Process Modeller has improved a lot and providing smart services use adds more value.
- Service integration helps us to seamlessly integrate with third-party systems
Solutions Architect
Fidelity InternationalInvestment Management, 5001-10,000 employees
AWS Identity & Access Management
- Assigning the right resources to the right people.
- It gives us the ability to set 2FA which help us to identity users during login.
- Great tool to small & large company.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
Cons
Appian
- Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
- Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
- Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
- Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.

Verified User
Director in Research & Development
Pharmaceuticals Company, 10,001+ employeesAWS Identity & Access Management
- It has tons of ready-to-use rules but those rules are not explained well.
- Documentation needs some improvement.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
Likelihood to Renew
Appian
Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
AWS Identity & Access Management
No score
No answers yet
No answers on this topic
Usability
Appian
Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Business Process Management Administrator/Designer
Scripps Networks InteractiveBroadcast Media, 1001-5000 employees
AWS Identity & Access Management
No score
No answers yet
No answers on this topic
Support Rating
Appian
Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Business Analyst
Sydney AirportAirlines/Aviation, 201-500 employees
AWS Identity & Access Management
AWS Identity & Access Management 10.0
Based on 2 answers
IAM is so flexible and easy to use. Even helped us to set 2FA & set other password policies.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
In-Person Training
Appian
Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesAWS Identity & Access Management
No score
No answers yet
No answers on this topic
Online Training
Appian
Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesAWS Identity & Access Management
No score
No answers yet
No answers on this topic
Implementation Rating
Appian
Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Development Team Lead for BPM, Integration and Special Project Teams
University of WollongongHigher Education, 1001-5000 employees
AWS Identity & Access Management
No score
No answers yet
No answers on this topic
Alternatives Considered
Appian
The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.

Verified User
Project Manager in Other
Banking Company, 201-500 employeesAWS Identity & Access Management
I used Azure services a little but I think IAM is the best one so we are using IAM and will keep using this.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
Return on Investment
Appian
- Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Contract Senior Business Analyst
Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees
AWS Identity & Access Management
- Everything is under one account. If you use more AWS you get billed less.
- Sharing files and other documents in different departments is so easy.
- Easy & fast downloads.
Magento Lead / Developer
HiddenComputer Software, 51-200 employees
Screenshots
AWS Identity & Access Management
—Pricing Details
Appian
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Appian Editions & Modules
Edition
Free | $0 |
---|---|
Standard | 60.002 |
Flat Fee | Contact Sales3 |
Enterprise | Contact Sales4 |
- per user per month
- one fixed price per app, unlimited users
- unlimited number of apps, priced by user
Additional Pricing Details
—AWS Identity & Access Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
AWS Identity & Access Management Editions & Modules
—