Likelihood to Recommend I would say for larger companies that don't have any sort of automation of their reporting today, so it's all done in Excel or it's all done in Power BI reports that are fed off of Excel documents, especially technology expense, it can be really helpful. I would also say companies that are early in their cloud journey, it can be helpful to start early. So that's a few that would be helpful. Not helpful, I would say companies that already have a really good handle of their technology spend via any tools they might have. So it can get to a point where they have multiple different tools. Apptio is one and multiple different sources of truth, and if you bring in Apptio later, people won't trust Apptio. So really if you already have a bunch of tools stood up, it's harder to bring in another.
Read full review Turbonomic helps us see what uses resources and what needs more and how to reorganize to maximize hardware use. I think companies with multiple VMware clusters would benefit from this software. Perhaps not if the company is small. However, Turbo Operations Manager is best for virtualizing data-intensive platforms like SQL.
Read full review Pros The ATUM model and its configuration provide a trusted taxonomy for costs The participative planning and budgeting process enabled by the product increases transparency into forecasted cost and allows for understanding service options prior to costs being incurred. The loading of data through APIs eases data refresh processes Read full review Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you. Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized. It was also able to tell us the same information and analysis for cloud resources. I was not expecting that. Read full review Cons The CCM module does not always calculate cloud RI usage correctly. Would like better functionality to switch between cloud usage metrics and cost data. Discount rate on cloud recently increased, resulting in lower cost, but with higher utilization. Continue investing in the CCM product, we like it, feels like we are being pushed to cloudability. Read full review It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't. The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making. Read full review Likelihood to Renew It is hands down the most innovative SaaS on the market today. In my humble opinion it will be just as big or bigger than Salesforce, Workday and all of the greats. I would advise any big company to take advantage of Apptio and renew on an annual basis with their support team!
Read full review We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
Read full review Usability During the budget/forecast period this year I was very hands on in Apptio. This was really my first time. I did run into some hiccups of which have been reported to Support.
Read full review Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
Read full review Reliability and Availability Excellent, so far. SaaS-based...assuming effective data links and connectivity
Read full review VMTurbo has not caused any outages by not doing what we expect it to do.
Read full review Performance Excellent, so far.
Read full review It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
Read full review Support Rating Both the support and the customer success teams have been very supportive and more than likely, if you call in for a support request, they do a really good job with calling you back and making sure that everything's taken care of.
Read full review When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
Read full review In-Person Training Was awesome to have been taught by legendary Debbie Hagan for Cost Transparency in person. Her knowledge is extensive and she is an excellent trainer. Her years of experience really shined.
Read full review Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
Read full review Online Training The all talented training organization crosses all the T's and dots all the I's. I am constantly learning and often refer to training documentation for post training real life issues.
Read full review After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
Read full review Implementation Rating Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
Read full review The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
Read full review Alternatives Considered ApptioOne has far exceeded our expectations when compared to the research we did into other products and tools. The offerings were different in many ways, but Apptio was the only one who successfully put together a suite of tools that satisfied all of our particular needs. We found the other products to be strong in particular areas, versus Apptio satisfying numerous areas of strength.
Read full review As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
Read full review Scalability easy scalable, adding new clusters in, no big deal.
Read full review Professional Services Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
Read full review Return on Investment It's delivered on a lot of those, especially the relationship between IT and financing that relationship's been a bit of a rollercoaster on that journey. We've come out the other end of it, and we're all friends now, which is a good thing. So they've accepted the Apptio output and are much more involved in providing the data and helping to use the tool, which is excellent. I think one of the downsides that are probably not talked about enough is the fact that, um, once you have trained and delivered a TMB skillset within your organization, they become very good at that. So if you've got any high-performing members in that team, they become extremely valuable elsewhere. And we've unfortunately suffered the case whereby one of our highest performers was immediately then poached and went off elsewhere for a much better opportunity. So we applaud that for them, but it's really hard to train other people. It's really hard to take them up to speed, and you have to sort of go through those picks and troughs every time. So that's just life, you know. Read full review Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes. Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers. With the planning feature we get the best performance form new hardware purchases Read full review ScreenShots IBM Turbonomic Screenshots