What users are saying about

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Small World Labs

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Small World Labs

You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Jeffrey Montegut profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Small World Labs
Task Management
Asana
9.0
Small World Labs
Resource Management
Asana
8.2
Small World Labs
Gantt Charts
Asana
6.5
Small World Labs
Scheduling
Asana
8.5
Small World Labs
Workflow Automation
Asana
7.7
Small World Labs
Team Collaboration
Asana
8.8
Small World Labs
Support for Agile Methodology
Asana
8.5
Small World Labs
Support for Waterfall Methodology
Asana
8.5
Small World Labs
Document Management
Asana
6.8
Small World Labs
Email integration
Asana
7.1
Small World Labs
Mobile Access
Asana
8.0
Small World Labs
Timesheet Tracking
Asana
6.1
Small World Labs
Change request and Case Management
Asana
8.4
Small World Labs
Budget and Expense Management
Asana
7.2
Small World Labs

Professional Services Automation

Asana
6.2
Small World Labs
Project & financial reporting
Asana
5.5
Small World Labs
Integration with accounting software
Asana
7.0
Small World Labs

Pros

  • Simplicity of user interface without neglecting functionality
  • Timeline and calendar views are extremely useful
  • Templates for repeatable projects
Barbara Carneiro profile photo
  • A flexible, configurable platform that can be managed and updated without a requirement for technical skills.
  • Drag and drop, point and click update site administration.
  • A platform that is updated frequently with new features and capabilities (about once a month).
  • A broad, comprehensive feature set.
  • A platform that works in multiple languages.
  • Consulting before and during development phase. Ongoing consulting and strategic planning after product launch.
  • Product roadmapping is clear and well thought out. Good communication about what is coming and how it can be used in our community.
  • Senior management is very accessible and knowledgeable about the product and the industry. Attends and contributes to strategy conversations.
Jeffrey Montegut profile photo

Cons

  • The layout of Asana is a little intense and could be cleaned up a bit to provide a cleaner, more focused look.
  • Can't drag and drop all tasks from one subtask to another.
  • Would be nice if one subtask could live in two tasks (similarly that one task can live in multiple projects).
No photo available
  • Not much to say in this section. Anything that the product doesn't currently do is quickly identified and prioritized appropriately on their road map.
  • Chat room functionality doesn't exist yet, but has been placed on roadmap.
  • Instant messaging between users doesn't exist yet, but is roadmapped.
  • We're unable to run a couple of specific reports, based on what's available in the reporting tool. There's a workaround that our community administrator can perform that is a little more time consuming.
Jeffrey Montegut profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo
Small World Labs9.1
Based on 3 answers
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Jeffrey Montegut profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Small World Labs9.1
Based on 1 answer
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Dean Alban profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Small World Labs9.1
Based on 1 answer
Uptime has never been an issue.
Dean Alban profile photo

Performance

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
Speed is not an issue.
Dean Alban profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Small World Labs9.1
Based on 1 answer
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Dean Alban profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Dean Alban profile photo

Online Training

No score
No answers yet
No answers on this topic
Small World Labs8.2
Based on 1 answer
Online training is through online webinar & how-to posts and videos in the client community.
Dean Alban profile photo

Implementation

No score
No answers yet
No answers on this topic
Small World Labs9.1
Based on 1 answer
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Dean Alban profile photo

Alternatives Considered

We just evaluated Podio, which has a number of distinct advantages over Asana as far as flexibility and reporting, but fails spectacularly when relied upon to deliver complex task management. AskCow has also been evaluated, and is nearly identical to Asana in most respects, except that the interface is less professional-looking, it seems quite a bit slower, and the documentation just reads weird. The promotional video about running a starfleet shouted "nerd" to me, and not in a really good way. Still, if we had found that first, we might have used it, but porting all of our data from Asana to AskCow just seemed utterly pointless. The differences weren't substantial enough to justify a move, especially when Asana just "feels right" and has offered us such great support. I guess you could say we're still looking, but I don't suspect Asana has anything to worry about with us for awhile.
No photo available
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Dean Alban profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • ROI is through the roof. No WAY could we have accomplished the record-breaking production year we have had without Asana. And at just a few hundred a month it's a total bargain. While I will probably always remain on the lookout for something that does what Asana does but also features detailed reporting, I can't complain too much. Asana delivered what I needed it to: much faster completion of individual tasks leading to exponentially increased output across the team (and therefore higher potential sales volume). Fewer hours wasted on work "meta" like sending e-mails back & forth, tracking progress on spreadsheets and so forth means less $$$ spent on wages to achieve greater results. That, in turn, allows for better hourly wages for team members and a much happier team overall.
  • The negative impact of Asana is that our development team is often tied up supporting our essential integrations when they could be building new things instead. Asana is great, but it isn't a total solution and doesn't pretend to be. The cost of making up the difference for a larger, more complex operation like ours is substantial, but it is still more cost-effective than trying to develop a proprietary solution that probably would not be as polished anyway.
No photo available
  • The specific details are proprietary to our organization, but we've seen an increase in membership retention and in online applications for membership.
  • Our community has been very active, which has increased the overall activity across our web properties substantially in terms of vists, page views, and time on site.
Dean Alban profile photo

Screenshots

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Small World Labs

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details