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Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ascentis (discontinued)

    Score7.5 out of 10
    N/AAscentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A

    BambooHR

    Score8.3 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $10

    per month per user

    HiBob

    Score8.4 out of 10
    N/AHiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A
    Pricing
    Ascentis (discontinued)BambooHRHiBob
    Editions & Modules
    No answers on this topic
    Core
    $10
    per month per user
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Ascentis (discontinued)BambooHRHiBob
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Ascentis (discontinued)BambooHRHiBob
    Considered Multiple Products
    Discontinued Products
    Chose Ascentis (discontinued)
    Pros of Ascentis:
    • Much more robust
    • Compliance more thorough
    Incentivized
    Chose Ascentis (discontinued)
    The Employee Self Service look and feel along with the Payroll solution seemed like the better choice for our Company.
    Incentivized
    Chose Ascentis (discontinued)
    We liked the customization and payroll solutions better.
    Incentivized
    Chose Ascentis (discontinued)
    We selected Ascentis because the features and price were a reasonable match for our business objectives at the time. What stood out about Ascentis was the ability to customize and integrate with our internal tools.

    We are currently starting to evaluate other software and are …
    Incentivized
    Chose Ascentis (discontinued)
    We previously used ADP, which was out-dated and not right for our business. Ascentis HR does so much more and offers much more flexibility to our company. ADP felt antiquated versus the robust capabilities offered by Ascentis HR. Our employees noticed a profound difference in …
    Incentivized
    Chose Ascentis (discontinued)
    Bamboo HR was less expensive and provided a "prettier" interface for employee self-service-- we actually signed the contract and migrated our data and gave notice to Ascentis to terminate our account. However, once our data was in the Bamboo system, we realized the calculation …
    Incentivized
    BambooHR
    Chose BambooHR
    BambooHR is the most affordable and has the most robust system of the above. It gives my company everything we want, with strong growth capabilities.
    Incentivized
    Chose BambooHR
    BambooHR was the easiest to use, most cost-efficient and had the most features based on what we need.
    Incentivized
    Chose BambooHR
    UKG was too big of a tech stack for us, even UKG Ready was overly complex for what our organizational needs are. We picked BHR based off of user experience, simplicity, and cost. Most other HR softwares are exponentially more costly than BHR & for our organization needs and …
    Incentivized
    Chose BambooHR
    Used them before and wanted to try something new, overall it was a much easier product to use and get a handle on.
    Incentivized
    Chose BambooHR
    BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. …
    Incentivized
    Chose BambooHR
    Bamboo is a great and cheaper entry option for an HRIS. Good starting point, but you may need to upgrade to a more featured platform as you get larger and have bigger initiatives
    Incentivized
    Chose BambooHR
    We were already using BambooHR when I started, and I will be switching eventually to one of the other providers if BambooHR does not do more for their Canadian customers
    Incentivized
    Chose BambooHR
    Functionality, Flexibility, Customization (add new fields) and Cost
    Incentivized
    Chose BambooHR
    Fabulous Overall, great features, easy operation, and management.
    Incentivized
    HiBob
    Chose HiBob
    HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in …
    Incentivized
    Chose HiBob
    BambooHR is a great platform for small business but we found it wasn't conducive to our organization as we began to grow. While very user friendly, the Performance Management was limited and basic. HiBob has a better social platform where employees can be publicly recognized. …
    Incentivized
    Chose HiBob
    Namely did not have connected modules, so it was difficult to manage data across the different sites. They didn't have a large suite of API connections. Workday required technical experts to code and manage everything, is not user-friendly, and did not have historical data …
    Incentivized
    Chose HiBob
    Hibob offers a lot of features and customization compared to BambooHR. You can have workflows only apply to select groupings of employees, whether by location, job type, or a custom group. It has built in surveys that you can customize; I had to use an expensive external system …
    Incentivized
    Chose HiBob
    HIbob is customisable and fun and really personal which is great for us as a business as we like to keep our tone of voice throughout our communications. Deel is great for various uses but doesn't have the same customisable options. HIbob is also super user friendly. None of …
    Incentivized
    Chose HiBob
    Hibob has more customizable performance management, employee surveys, and PTO cycles than most of the tools I've evaluated. Hibob also includes many features for one-on-one tracking, Slack integration, and employee engagement (Kudos/Accounements/Polls) that other platforms …
    Incentivized
    Chose HiBob
    We looked at multiple products that cover different areas of P&C. We liked that Hibob did the job of many platforms.
    Incentivized
    Chose HiBob
    Hibob is a lot more user-friendly than other HRIS
    Top-of-the-line customer service
    Constantly updates the different offered modules
    Incentivized
    Chose HiBob
    Hibob is more sophisticated and has a better user experience
    Incentivized
    Chose HiBob
    Hibob is a lot more aesthetically pleasing.
    Incentivized
    Key User Insights
    Would buy again
    78%
    Would buy again
    40 Answers
    96%
    Would buy again
    373 Answers
    98%
    Would buy again
    61 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    35 Answers
    98%
    Delivers good value for the price
    275 Answers
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    44 Answers
    95%
    Happy with the feature set
    370 Answers
    95%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    65%
    Lived up to sales and marketing promises
    22 Answers
    94%
    Lived up to sales and marketing promises
    181 Answers
    96%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    65%
    Implementation went as expected
    24 Answers
    96%
    Implementation went as expected
    205 Answers
    85%
    Implementation went as expected
    46 Answers
    Features
    Ascentis (discontinued)BambooHRHiBob
    Human Resource Management
    Comparison of Human Resource Management features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    7.1
    150 Ratings
    14% below category average
    BambooHR
    7.9
    406 Ratings
    4% below category average
    HiBob
    9.5
    60 Ratings
    15% above category average
    Employee demographic data6.7137 Ratings8.2359 Ratings10.058 Ratings
    Employment history7.3140 Ratings8.1354 Ratings9.658 Ratings
    Job profiles and administration6.9128 Ratings8.0369 Ratings9.647 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.7126 Ratings7.7331 Ratings9.257 Ratings
    Organizational charting5.290 Ratings7.9381 Ratings9.960 Ratings
    Organization and location management8.0109 Ratings8.2357 Ratings9.851 Ratings
    Compliance data (COBRA, OSHA, etc.)8.8102 Ratings7.4212 Ratings8.727 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    7.8
    125 Ratings
    5% below category average
    BambooHR
    7.6
    277 Ratings
    8% below category average
    HiBob
    8.3
    41 Ratings
    1% above category average
    Pay calculation7.1115 Ratings8.1208 Ratings7.724 Ratings
    Support for external payroll vendors6.162 Ratings7.0153 Ratings9.419 Ratings
    Off-cycle/On-Demand payment8.328 Ratings7.4154 Ratings00 Ratings
    Benefit plan administration6.7108 Ratings7.2215 Ratings00 Ratings
    Direct deposit files9.2100 Ratings8.3209 Ratings00 Ratings
    Salary revision and increment management8.692 Ratings7.9224 Ratings8.034 Ratings
    Reimbursement management8.851 Ratings7.6138 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    7.8
    105 Ratings
    5% below category average
    BambooHR
    8.8
    351 Ratings
    7% above category average
    HiBob
    8.3
    54 Ratings
    1% above category average
    Approval workflow7.999 Ratings8.7351 Ratings9.054 Ratings
    Balance details7.099 Ratings8.5337 Ratings7.752 Ratings
    Annual carry-forward and encashment8.484 Ratings9.2129 Ratings8.149 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    7.0
    153 Ratings
    16% below category average
    BambooHR
    8.5
    392 Ratings
    3% above category average
    HiBob
    8.8
    59 Ratings
    6% above category average
    View and generate pay and benefit information7.8138 Ratings8.5268 Ratings8.941 Ratings
    Update personal information8.6151 Ratings8.9392 Ratings9.359 Ratings
    View company policy documentation5.4110 Ratings8.5340 Ratings8.752 Ratings
    Employee recognition6.061 Ratings7.8254 Ratings7.845 Ratings
    View job history7.3108 Ratings8.7354 Ratings9.656 Ratings
    Asset Management
    Comparison of Asset Management features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    5.8
    33 Ratings
    33% below category average
    BambooHR
    9.1
    74 Ratings
    12% above category average
    HiBob
    -
    Ratings
    Tracking of all physical assets5.833 Ratings9.174 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    6.3
    147 Ratings
    19% below category average
    BambooHR
    7.3
    286 Ratings
    4% below category average
    HiBob
    7.8
    56 Ratings
    3% above category average
    Report builder7.0144 Ratings7.4280 Ratings9.154 Ratings
    Pre-built reports7.5142 Ratings7.5277 Ratings6.854 Ratings
    Ability to combine HR data with external data4.673 Ratings6.9211 Ratings7.734 Ratings
    Onboarding
    Comparison of Onboarding features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    5.1
    98 Ratings
    45% below category average
    BambooHR
    8.2
    322 Ratings
    2% above category average
    HiBob
    -
    Ratings
    New hire portal5.398 Ratings8.4307 Ratings00 Ratings
    Manager tracking tools4.976 Ratings8.0280 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    7.2
    57 Ratings
    12% below category average
    BambooHR
    7.9
    240 Ratings
    2% below category average
    HiBob
    7.8
    33 Ratings
    4% below category average
    Corporate goal setting6.743 Ratings7.0177 Ratings8.427 Ratings
    Individual goal setting7.653 Ratings7.9231 Ratings8.231 Ratings
    Line-of sight-visibility7.138 Ratings9.169 Ratings6.825 Ratings
    Performance tracking7.250 Ratings7.6226 Ratings8.131 Ratings
    Performance Management
    Comparison of Performance Management features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    6.0
    63 Ratings
    28% below category average
    BambooHR
    7.8
    257 Ratings
    2% below category average
    HiBob
    6.9
    50 Ratings
    14% below category average
    Performance plans5.659 Ratings7.3244 Ratings8.343 Ratings
    Performance improvement plans5.650 Ratings7.3208 Ratings1.934 Ratings
    Review status tracking5.857 Ratings8.697 Ratings7.847 Ratings
    Review reminders6.555 Ratings8.1101 Ratings8.849 Ratings
    Multiple review frequency6.650 Ratings7.7229 Ratings7.842 Ratings
    Succession Planning
    Comparison of Succession Planning features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    5.9
    27 Ratings
    28% below category average
    BambooHR
    9.1
    81 Ratings
    15% above category average
    HiBob
    -
    Ratings
    Create succession plans/pools6.421 Ratings8.946 Ratings00 Ratings
    Candidate ranking6.421 Ratings9.067 Ratings00 Ratings
    Candidate search5.027 Ratings9.068 Ratings00 Ratings
    Candidate development5.823 Ratings9.359 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Ascentis (discontinued) and BambooHR and HiBob
    Feature
    Ascentis (discontinued)
    5.5
    89 Ratings
    36% below category average
    BambooHR
    7.9
    263 Ratings
    0% below category average
    HiBob
    -
    Ratings
    Job Requisition Management5.485 Ratings7.6200 Ratings00 Ratings
    Company Website Posting5.279 Ratings7.6218 Ratings00 Ratings
    Publish to Social Media5.659 Ratings9.291 Ratings00 Ratings
    Job Search Site Posting5.871 Ratings7.4212 Ratings00 Ratings
    Duplicate Candidate Prevention5.657 Ratings7.588 Ratings00 Ratings
    Applicant Tracking5.783 Ratings8.0233 Ratings00 Ratings
    Notifications and Alerts5.369 Ratings8.1250 Ratings00 Ratings
    Best Alternatives
    Ascentis (discontinued)BambooHRHiBob
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Ascentis (discontinued)BambooHRHiBob
    Likelihood to Recommend
    7.2
    (164 ratings)
    8.4
    (427 ratings)
    8.9
    (62 ratings)
    Likelihood to Renew
    6.3
    (12 ratings)
    10.0
    (18 ratings)
    8.1
    (6 ratings)
    Usability
    7.6
    (44 ratings)
    8.6
    (354 ratings)
    8.5
    (10 ratings)
    Availability
    6.7
    (5 ratings)
    9.3
    (5 ratings)
    9.1
    (1 ratings)
    Performance
    7.1
    (4 ratings)
    8.7
    (5 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.2
    (150 ratings)
    8.2
    (185 ratings)
    6.7
    (4 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (4 ratings)
    8.2
    (5 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.3
    (5 ratings)
    8.6
    (6 ratings)
    7.7
    (3 ratings)
    Configurability
    9.0
    (1 ratings)
    7.4
    (5 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    3.0
    (1 ratings)
    9.6
    (2 ratings)
    9.1
    (1 ratings)
    Product Scalability
    6.7
    (4 ratings)
    8.9
    (5 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.6
    (3 ratings)
    8.9
    (4 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.6
    (3 ratings)
    9.1
    (4 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Ascentis (discontinued)BambooHRHiBob
    Likelihood to Recommend
    Discontinued Products
    In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
    Incentivized
    Read full review
    BambooHR
    I have found that using BambooHR for recruiting has helped cut my company's recruiting budget down. I don't find BambooHR good for payroll, since we already use a company we trust. I wish our hour-tracking software integrated with or connected to BambooHR; otherwise, employees worry they aren't receiving their PTO.
    Incentivized
    Read full review
    HiBob
    HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
    Read full review
    Pros
    Discontinued Products
    • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
    • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
    • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
    Incentivized
    Read full review
    BambooHR
    • It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
    • Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
    • Training management is a great feature since it centralizes the required trainings.
    Incentivized
    Read full review
    HiBob
    • Provides usable data via feedback surveys for managers and operations team to take quick action on.
    • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
    • Simplifies and syncs every day HR tasks, saving loads of time and effort.
    Read full review
    Cons
    Discontinued Products
    • Updating the system so it is one platform and not two.
    • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
    • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
    • When something is broken, quicker turn time on fixing the issue.
    • System needs updates to support AAP reporting.
    Incentivized
    Read full review
    BambooHR
    • I think it could display PTO in number of days, as well.
    • I wish that the benefits page was easier to navigate.
    • I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.
    Incentivized
    Read full review
    HiBob
    • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
    • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
    • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
    Incentivized
    Read full review
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    HiBob
    We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
    Incentivized
    Read full review
    BambooHR
    The interface is so user-friendly for admins and employees. I've never seen another HRIS this easy to use, on both a computer and a mobile device. It's clean, intuitive, warm, and powerful. In the 5 years I've used it, I haven't had a single employee complain that Bamboo is confusing or hard to navigate.
    Incentivized
    Read full review
    HiBob
    It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
    Read full review
    Reliability and Availability
    Discontinued Products
    They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
    Read full review
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    HiBob
    Yes they are always there when we need them. Fast response time too.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
    Read full review
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    HiBob
    Yes the system is fast and easy to use.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
    Incentivized
    Read full review
    BambooHR
    I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.
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    HiBob
    A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
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    In-Person Training
    Discontinued Products
    First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
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    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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    HiBob
    No answers on this topic
    Online Training
    Discontinued Products
    Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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    BambooHR
    Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
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    HiBob
    It was fast and easy to learn with the trainer. Their staff was great to work with.
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    Implementation Rating
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    It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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    BambooHR
    We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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    HiBob
    I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
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    Alternatives Considered
    Discontinued Products
    Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
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    BambooHR
    Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.
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    HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
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    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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    HiBob
    No answers on this topic
    Scalability
    Discontinued Products
    Large acquisition would be very complicated, seems more appropriate for companies under 100
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    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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    HiBob
    It is easy to use across the board for all departments in the company.
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    Professional Services
    Discontinued Products
    No answers on this topic
    BambooHR
    VERY professional!
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    HiBob
    No answers on this topic
    Return on Investment
    Discontinued Products
    • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
    • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
    • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
    • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
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    BambooHR
    • As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
    • It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
    • Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.
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    HiBob
    • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
    • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
    • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
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    ScreenShots

    Ascentis (discontinued) Screenshots

    Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.

    BambooHR Screenshots

    Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

    HiBob Screenshots

    Product screenshotProduct screenshotProduct screenshot