What users are saying about
53 Ratings
53 Ratings
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

AskNicely

AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
Nikhil George | TrustRadius Reviewer

Opinion Stage

Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
Louis Santini | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

AskNicely
8.2
Opinion Stage
9.3
Survey templates
AskNicely
8.5
Opinion Stage
9.0
Themes
AskNicely
7.9
Opinion Stage
10.0
Custom logo/branding
AskNicely
8.3
Opinion Stage
9.0

Survey Content

AskNicely
8.7
Opinion Stage
9.5
Changes to live survey
AskNicely
8.8
Opinion Stage
9.0
Question design help
AskNicely
8.7
Opinion Stage
Multiple question types
AskNicely
8.5
Opinion Stage
10.0

Survey Logic

AskNicely
7.9
Opinion Stage
Survey logic flexibility
AskNicely
7.9
Opinion Stage

Survey Reporting & Analytics

AskNicely
8.4
Opinion Stage
10.0
Response tracking
AskNicely
8.9
Opinion Stage
10.0
Data export
AskNicely
8.5
Opinion Stage
10.0
Standard reports
AskNicely
8.3
Opinion Stage
10.0
Custom reports
AskNicely
7.9
Opinion Stage
Analytics
AskNicely
8.4
Opinion Stage

Survey Administration & Security

AskNicely
8.8
Opinion Stage
10.0
Access controls
AskNicely
8.9
Opinion Stage
Compliance
AskNicely
8.7
Opinion Stage
10.0

Survey Distribution

AskNicely
8.4
Opinion Stage
9.0
Vendor-offered crowdsourcing
AskNicely
8.1
Opinion Stage
Respondent restrictions
AskNicely
8.6
Opinion Stage
9.0

Pros

AskNicely

  • NPS Surveys - Easy to access and use and branded for our company.
  • Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
  • Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
Joel DeWitt | TrustRadius Reviewer

Opinion Stage

  • Great customer service.
  • Great technology.
  • Great product.
Louis Santini | TrustRadius Reviewer

Cons

AskNicely

  • Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
  • I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
  • More, not fewer plan options
Jim Ford | TrustRadius Reviewer

Opinion Stage

  • Better communication when sending out your invoice.
Louis Santini | TrustRadius Reviewer

Alternatives Considered

AskNicely

We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
Art Taylor | TrustRadius Reviewer

Opinion Stage

Opinion Stage blows them all away!
Louis Santini | TrustRadius Reviewer

Return on Investment

AskNicely

  • Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
  • Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
  • Ask Nicely is a great way to follow up with all customers who have not had a good experience
Anonymous | TrustRadius Reviewer

Opinion Stage

  • Helped us develop our honeymoon project so that we could keep moving forward.
Louis Santini | TrustRadius Reviewer

Screenshots

AskNicely

Pricing Details

AskNicely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opinion Stage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
$29*

* per subscription

Rating Summary

Likelihood to Recommend

AskNicely
8.9
Opinion Stage
10.0

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