What users are saying about
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 54 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Opinion Stage ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution
Survey Format & Appearance
8.2
AskNicely
82%
9.3
Opinion Stage
93%
Opinion Stage ranks higher in 3/3 features
Opinion Stage ranks higher in 3/3 features
Survey templates
8.5
85%
26 Ratings
9.0
90%
1 Rating
Themes
7.9
79%
21 Ratings
10.0
100%
1 Rating
Custom logo/branding
8.3
83%
24 Ratings
9.0
90%
1 Rating
Survey Content
8.7
AskNicely
87%
9.5
Opinion Stage
95%
Opinion Stage ranks higher in 2/3 features
Opinion Stage ranks higher in 2/3 features
Changes to live survey
8.8
88%
19 Ratings
9.0
90%
1 Rating
Question design help
8.7
87%
21 Ratings
N/A
0 Ratings
Multiple question types
8.5
85%
14 Ratings
10.0
100%
1 Rating
Survey Logic
7.9
AskNicely
79%
Opinion Stage
Feature Set Not Supported
N/A
AskNicely ranks higher in 1/1 features
AskNicely ranks higher in 1/1 features
Survey logic flexibility
7.9
79%
19 Ratings
N/A
0 Ratings
Survey Reporting & Analytics
8.4
AskNicely
84%
10.0
Opinion Stage
100%
Opinion Stage ranks higher in 3/5 features
Opinion Stage ranks higher in 3/5 features
Response tracking
8.9
89%
25 Ratings
10.0
100%
1 Rating
Data export
8.5
85%
22 Ratings
10.0
100%
1 Rating
Standard reports
8.3
83%
23 Ratings
10.0
100%
1 Rating
Custom reports
7.9
79%
18 Ratings
N/A
0 Ratings
Analytics
8.4
84%
20 Ratings
N/A
0 Ratings
Survey Administration & Security
8.8
AskNicely
88%
10.0
Opinion Stage
100%
AskNicely ranks higher in 1/2 features
AskNicely ranks higher in 1/2 features
Access controls
8.9
89%
18 Ratings
N/A
0 Ratings
Compliance
8.7
87%
15 Ratings
10.0
100%
1 Rating
Survey Distribution
8.4
AskNicely
84%
9.0
Opinion Stage
90%
AskNicely ranks higher in 1/2 features
AskNicely ranks higher in 1/2 features
Vendor-offered crowdsourcing
8.1
81%
5 Ratings
N/A
0 Ratings
Respondent restrictions
8.6
86%
13 Ratings
9.0
90%
1 Rating
Attribute Ratings
- Opinion Stage is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
AskNicely
89%
26 Ratings
10.0
Opinion Stage
100%
1 Rating
Likelihood to Recommend
AskNicely
AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
Product Manager
Spotlight ReportingComputer Software, 11-50 employees
Opinion Stage
Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
Marketing Manager
Paradise GetawaysLeisure, Travel & Tourism, 1-10 employees
Pros
AskNicely
- NPS Surveys - Easy to access and use and branded for our company.
- Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
- Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
Director of Customer Success
Imprev, Inc.Computer Software, 11-50 employees
Opinion Stage
- Great customer service.
- Great technology.
- Great product.
Marketing Manager
Paradise GetawaysLeisure, Travel & Tourism, 1-10 employees
Cons
AskNicely
- Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
- I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
- More, not fewer plan options
CEO (Chief Experience Officer), ASBC
LTC Customer Experience ConsultingNon-Profit Organization Management, 51-200 employees
Opinion Stage
- Better communication when sending out your invoice.
Marketing Manager
Paradise GetawaysLeisure, Travel & Tourism, 1-10 employees
Pricing Details
AskNicely
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Opinion Stage
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
AskNicely
We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
Manager, Customer Advocacy
MagViewInformation Technology and Services, 51-200 employees
Opinion Stage
Opinion Stage blows them all away!
Marketing Manager
Paradise GetawaysLeisure, Travel & Tourism, 1-10 employees
Return on Investment
AskNicely
- Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
- Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
- Ask Nicely is a great way to follow up with all customers who have not had a good experience

Verified User
Representative in Customer Service
Design Company, 11-50 employeesOpinion Stage
- Helped us develop our honeymoon project so that we could keep moving forward.
Marketing Manager
Paradise GetawaysLeisure, Travel & Tourism, 1-10 employees