What users are saying about
54 Ratings
2 Ratings
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

  • Opinion Stage ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution

Survey Format & Appearance

8.2

AskNicely

82%
9.3

Opinion Stage

93%
Opinion Stage ranks higher in 3/3 features

Survey templates

8.5
85%
26 Ratings
9.0
90%
1 Rating

Themes

7.9
79%
21 Ratings
10.0
100%
1 Rating

Custom logo/branding

8.3
83%
24 Ratings
9.0
90%
1 Rating

Survey Content

8.7

AskNicely

87%
9.5

Opinion Stage

95%
Opinion Stage ranks higher in 2/3 features

Changes to live survey

8.8
88%
19 Ratings
9.0
90%
1 Rating

Question design help

8.7
87%
21 Ratings
N/A
0 Ratings

Multiple question types

8.5
85%
14 Ratings
10.0
100%
1 Rating

Survey Logic

7.9

AskNicely

79%

Opinion Stage

Feature Set Not Supported
N/A
AskNicely ranks higher in 1/1 features

Survey logic flexibility

7.9
79%
19 Ratings
N/A
0 Ratings

Survey Reporting & Analytics

8.4

AskNicely

84%
10.0

Opinion Stage

100%
Opinion Stage ranks higher in 3/5 features

Response tracking

8.9
89%
25 Ratings
10.0
100%
1 Rating

Data export

8.5
85%
22 Ratings
10.0
100%
1 Rating

Standard reports

8.3
83%
23 Ratings
10.0
100%
1 Rating

Custom reports

7.9
79%
18 Ratings
N/A
0 Ratings

Analytics

8.4
84%
20 Ratings
N/A
0 Ratings

Survey Administration & Security

8.8

AskNicely

88%
10.0

Opinion Stage

100%
AskNicely ranks higher in 1/2 features

Access controls

8.9
89%
18 Ratings
N/A
0 Ratings

Compliance

8.7
87%
15 Ratings
10.0
100%
1 Rating

Survey Distribution

8.4

AskNicely

84%
9.0

Opinion Stage

90%
AskNicely ranks higher in 1/2 features

Vendor-offered crowdsourcing

8.1
81%
5 Ratings
N/A
0 Ratings

Respondent restrictions

8.6
86%
13 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Opinion Stage is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

AskNicely

89%
26 Ratings
10.0

Opinion Stage

100%
1 Rating

Likelihood to Recommend

AskNicely

AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
Nikhil George | TrustRadius Reviewer

Opinion Stage

Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
Louis Santini | TrustRadius Reviewer

Pros

AskNicely

  • NPS Surveys - Easy to access and use and branded for our company.
  • Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
  • Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
Joel DeWitt | TrustRadius Reviewer

Opinion Stage

  • Great customer service.
  • Great technology.
  • Great product.
Louis Santini | TrustRadius Reviewer

Cons

AskNicely

  • Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
  • I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
  • More, not fewer plan options
Jim Ford | TrustRadius Reviewer

Opinion Stage

  • Better communication when sending out your invoice.
Louis Santini | TrustRadius Reviewer

Pricing Details

AskNicely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Opinion Stage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Alternatives Considered

AskNicely

We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
Art Taylor | TrustRadius Reviewer

Opinion Stage

Opinion Stage blows them all away!
Louis Santini | TrustRadius Reviewer

Return on Investment

AskNicely

  • Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
  • Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
  • Ask Nicely is a great way to follow up with all customers who have not had a good experience
Anonymous | TrustRadius Reviewer

Opinion Stage

  • Helped us develop our honeymoon project so that we could keep moving forward.
Louis Santini | TrustRadius Reviewer

Screenshots

AskNicely

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