athenaCollector vs. Qualifacts CareLogic EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaCollector
Score 8.0 out of 10
N/A
athenahealth headquartered in Watertown offers athenaCollector, a revenue cycle management and billing management application.N/A
Qualifacts CareLogic EHR
Score 9.9 out of 10
N/A
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
Pricing
athenaCollectorQualifacts CareLogic EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaCollectorQualifacts CareLogic EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaCollectorQualifacts CareLogic EHR
Top Pros
Top Cons
Features
athenaCollectorQualifacts CareLogic EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaCollector
-
Ratings
Qualifacts CareLogic EHR
4.2
3 Ratings
60% below category average
Claims management00 Ratings4.02 Ratings
Coding00 Ratings4.92 Ratings
Patient billing00 Ratings3.92 Ratings
Financial Reporting00 Ratings3.93 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaCollector
-
Ratings
Qualifacts CareLogic EHR
6.5
3 Ratings
21% below category average
Rule-based scheduling00 Ratings7.83 Ratings
Multi-location support00 Ratings3.93 Ratings
Calendar interface00 Ratings7.72 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaCollector
-
Ratings
Qualifacts CareLogic EHR
5.6
6 Ratings
28% below category average
Charting / document management00 Ratings6.04 Ratings
Templates00 Ratings3.04 Ratings
Patient portal00 Ratings10.03 Ratings
Mobile/tablet support00 Ratings5.82 Ratings
Fax integration00 Ratings2.01 Ratings
Integration with other EMR and PM systems00 Ratings2.01 Ratings
Workflow automation00 Ratings6.73 Ratings
Customization00 Ratings7.73 Ratings
E-prescribing00 Ratings7.73 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaCollector
-
Ratings
Qualifacts CareLogic EHR
4.5
6 Ratings
60% below category average
HIPAA compliance00 Ratings9.96 Ratings
Role-based permission levels00 Ratings1.04 Ratings
Data backups and redundancy00 Ratings6.04 Ratings
Local mode / networking failsafe00 Ratings1.03 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaCollector
-
Ratings
Qualifacts CareLogic EHR
2.6
4 Ratings
100% below category average
Task tracking00 Ratings5.83 Ratings
Specialty-specific workflows00 Ratings1.03 Ratings
Multi-office / multi-physician capabilities00 Ratings1.14 Ratings
Best Alternatives
athenaCollectorQualifacts CareLogic EHR
Small Businesses
Intergy EHR
Intergy EHR
Score 7.0 out of 10
athenaClinicals
athenaClinicals
Score 8.5 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
athenaClinicals
athenaClinicals
Score 8.5 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaCollectorQualifacts CareLogic EHR
Likelihood to Recommend
9.0
(1 ratings)
9.9
(6 ratings)
Performance
-
(0 ratings)
3.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
athenaCollectorQualifacts CareLogic EHR
Likelihood to Recommend
athenahealth
athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
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Qualifacts Systems
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
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Pros
athenahealth
  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
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Qualifacts Systems
  • Schedule based- the schedule is easy to use.
  • Documentation tied to appointment- no question regarding what to complete when a client comes in.
  • Prescription software integration with PDMP- no need to check state sites.
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Cons
athenahealth
  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
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Qualifacts Systems
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
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Performance
athenahealth
No answers on this topic
Qualifacts Systems
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
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Support Rating
athenahealth
No answers on this topic
Qualifacts Systems
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
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Alternatives Considered
athenahealth
The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
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Qualifacts Systems
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
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Return on Investment
athenahealth
No answers on this topic
Qualifacts Systems
  • No more paper records.
  • Prescriptions never get lost.
  • Staff have many complaints about work flow.
  • New hire training has to be ongoing- it's hard to learn.
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ScreenShots

Qualifacts CareLogic EHR Screenshots

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