What users are saying about
51 Ratings
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Score 7.6 out of 100
6 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Keen, a Chargify company

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Keen, a Chargify company
Pixel Perfect reports
Chartio (discontinued)
4.6
Keen, a Chargify company
Customizable dashboards
Chartio (discontinued)
8.1
Keen, a Chargify company
Report Formatting Templates
Chartio (discontinued)
7.1
Keen, a Chargify company

Ad-hoc Reporting

Chartio (discontinued)
6.3
Keen, a Chargify company
Drill-down analysis
Chartio (discontinued)
7.5
Keen, a Chargify company
Formatting capabilities
Chartio (discontinued)
6.9
Keen, a Chargify company
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Keen, a Chargify company
Report sharing and collaboration
Chartio (discontinued)
6.3
Keen, a Chargify company

Report Output and Scheduling

Chartio (discontinued)
3.8
Keen, a Chargify company
Publish to Web
Chartio (discontinued)
3.1
Keen, a Chargify company
Publish to PDF
Chartio (discontinued)
6.9
Keen, a Chargify company
Report Versioning
Chartio (discontinued)
2.0
Keen, a Chargify company
Report Delivery Scheduling
Chartio (discontinued)
3.1
Keen, a Chargify company

Data Discovery and Visualization

Chartio (discontinued)
7.6
Keen, a Chargify company
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Keen, a Chargify company
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Keen, a Chargify company
Predictive Analytics
Chartio (discontinued)
8.0
Keen, a Chargify company

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Keen, a Chargify company

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Keen, a Chargify company

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Keen, a Chargify company

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Keen, a Chargify company

No score
No answers yet
No answers on this topic

Screenshots

Keen, a Chargify company

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Keen, a Chargify company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keen, a Chargify company Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Keen, a Chargify company
6.9

Likelihood to Renew

Chartio (discontinued)
8.0
Keen, a Chargify company

Usability

Chartio (discontinued)
7.6
Keen, a Chargify company

Reliability and Availability

Chartio (discontinued)
8.6
Keen, a Chargify company

Performance

Chartio (discontinued)
7.3
Keen, a Chargify company

Online Training

Chartio (discontinued)
8.2
Keen, a Chargify company

Implementation Rating

Chartio (discontinued)
7.3
Keen, a Chargify company

Scalability

Chartio (discontinued)
6.8
Keen, a Chargify company

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