Atos Unify OpenScape Business vs. Cisco UC-One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atos Unify OpenScape Business
Score 4.3 out of 10
N/A
OpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
Cisco UC-One
Score 9.4 out of 10
N/A
Cisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A
Pricing
Atos Unify OpenScape BusinessCisco UC-One
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atos Unify OpenScape BusinessCisco UC-One
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Atos Unify OpenScape BusinessCisco UC-One
Top Pros

No answers on this topic

Features
Atos Unify OpenScape BusinessCisco UC-One
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
12% above category average
Cisco UC-One
6.7
1 Ratings
20% below category average
Hosted PBX9.01 Ratings10.01 Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings5.01 Ratings
User templates10.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names9.01 Ratings5.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
9% above category average
Cisco UC-One
10.0
1 Ratings
20% above category average
Answering rules9.01 Ratings10.01 Ratings
Call recording8.01 Ratings10.01 Ratings
Call park9.01 Ratings10.01 Ratings
Call screening10.01 Ratings10.01 Ratings
Message alerts10.01 Ratings10.01 Ratings
Business SMS/External Messaging00 Ratings10.01 Ratings
Online Fax00 Ratings10.01 Ratings
Voicemail Transcription00 Ratings10.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Atos Unify OpenScape Business
9.8
1 Ratings
17% above category average
Cisco UC-One
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Atos Unify OpenScape Business
9.0
1 Ratings
8% above category average
Cisco UC-One
10.0
1 Ratings
15% above category average
Mobile app for iOS9.01 Ratings10.01 Ratings
Mobile app for Android9.01 Ratings10.01 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
10.0
1 Ratings
21% above category average
High quality audio00 Ratings10.01 Ratings
High quality video00 Ratings10.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
10.0
1 Ratings
23% above category average
Desktop sharing00 Ratings10.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
10.0
1 Ratings
23% above category average
Calendar integration00 Ratings10.01 Ratings
Meeting initiation00 Ratings10.01 Ratings
Record meetings / events00 Ratings10.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
10.0
1 Ratings
26% above category average
Live chat00 Ratings10.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
5.0
1 Ratings
40% below category average
User authentication00 Ratings5.01 Ratings
Participant roles & permissions00 Ratings5.01 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Atos Unify OpenScape Business
-
Ratings
Cisco UC-One
10.0
1 Ratings
29% above category average
Centralized communications management00 Ratings10.01 Ratings
Team messaging00 Ratings10.01 Ratings
Team document sharing00 Ratings10.01 Ratings
Call and meeting analytics00 Ratings10.01 Ratings
Best Alternatives
Atos Unify OpenScape BusinessCisco UC-One
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atos Unify OpenScape BusinessCisco UC-One
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
Atos Unify OpenScape BusinessCisco UC-One
Likelihood to Recommend
Atos
From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
Read full review
Cisco
UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
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Pros
Atos
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
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Cisco
  • Clear quality of service
  • easy implementation
  • good return on investment
Read full review
Cons
Atos
No answers on this topic
Cisco
  • Mobile App Chats do not always sync to the PC application.
  • Switching from WiFi to Cellular on mobile applications typically drops the call.
  • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
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Alternatives Considered
Atos
Holds more than its own against the competition and consistently keeps this over time.
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Cisco
We moved to Cisco UC-One because we wanted an integrated program to provide unified communication services as well as the ability to meet, message and share documents. The cost differential was minimal when you realize the time and convenience of Cisco UC-One. Our team down load the app to their cell and have one fewer device to carry, too.
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Return on Investment
Atos
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
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Cisco
  • The services as a whole are a better feature set for a better price.
  • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
  • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
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ScreenShots