Atos Unify OpenScape Contact Center Suite vs. Avaya Experience Platform
Atos Unify OpenScape Contact Center Suite vs. Avaya Experience Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atos Unify OpenScape Contact Center Suite | N/A | The Unify OpenScape Contact Center Suite from Atos presents a contact center automation platform, and supporting applications. | N/A | |
Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month |
Atos Unify OpenScape Contact Center Suite | Avaya Experience Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | ||||||||||||||
More Pricing Information |
Atos Unify OpenScape Contact Center Suite | Avaya Experience Platform | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Atos Unify OpenScape Contact Center Suite | Avaya Experience Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atos Unify OpenScape Contact Center Suite | Avaya Experience Platform | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (52 ratings) |
Likelihood to Renew | - (0 ratings) | 7.3 (12 ratings) |
Usability | - (0 ratings) | 8.2 (5 ratings) |
Availability | - (0 ratings) | 7.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (2 ratings) |
Atos Unify OpenScape Contact Center Suite | Avaya Experience Platform | |
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Likelihood to Recommend | Atos No answers on this topic | Avaya |
Pros | Atos No answers on this topic | Avaya |
Cons | Atos No answers on this topic | Avaya |
Likelihood to Renew | Atos No answers on this topic | Avaya |
Usability | Atos No answers on this topic | Avaya |
Support Rating | Atos No answers on this topic | Avaya |
Implementation Rating | Atos No answers on this topic | Avaya |
Alternatives Considered | Atos No answers on this topic | Avaya |
Return on Investment | Atos No answers on this topic | Avaya |
ScreenShots |