Likelihood to Recommend Auditboard is especially useful for SOX control testing. It is very convenient having all our information on a single platform. It is easy to communicate PBC requests to clients, store control testing working papers for review, communicate deficiencies and build dashboards to provide visual statistics. Situations where it might not be useful are for organizations that are smaller in size where the templates don't fit well with their internal audit/controls program. There is a significant amount of testing required before using the platform, and adapting working papers to fit in well with AuditBoard
Read full review Easy to use and can be customized at certain level[s] based on the organizational requirements. Availability of customized report[s] and metadata to be included in the report generation. Comprehensive risk assessment module and questionnaire tracking for the audit feedback. Centralized directory to store the data and share across the audit department or with specific auditor.
Read full review Pros AuditBoard allows real-time collaboration between control and business owners and auditors. AuditBoard has a lot of fantastic training sessions and office hours to help users make the most of the product. AuditBoard has great customer service personnel to answer questions and troubleshoot any issues. Read full review Centralized database. 24x7 availability to business and audit. Risk assessment. Read full review Cons We used to perform our Risk Control Analysis (RCA) for each audit's planning in an Excel spreadsheet. Once we purchased the Risk Oversight module, AuditBoard helped us convert the RCA to a system function rather than a spreadsheet. At first, we lost some of the functionality the spreadsheet provided, but AuditBoard did continue to help us build and work towards a solution more similar to what we previously had. Though happy with it, it's still not perfect. As one example, I'd like to be able to link actual Ops Audit work steps that cover the risk and controls being outlined in the RCA, rather than just adding a comment to state which steps cover them. More of a preference, I suppose. I also had demoed their beta Resources and Scheduling module, but it didn't have enough functionality at the time to work for how we put the quarterly Internal Audit schedule together (using Excel). One thing I recall was that you couldn't pull in SOX controls or non-chargeable work (such as education or administration) to auditor's schedules; it was meant to schedule the Ops Audits only. It is possible they have already fixed or improved this; I just haven't seen the updated version. Read full review Dashboard Reports. Reports to be tagged with audit plan instead of audit dates. Alert notification. Read full review Usability Easy to use and reliable, and audit and business users are extensively using the system.
Read full review Support Rating Pentana Audit team is very much supporting and have centralized ticketing system with trail of correspondence for the resolution of the issue. Follow-up emails, WebEx session to understand the real issue and provide the appropriate solution timely.
Read full review Alternatives Considered I remember there were a lot of sync issues when I used the internally developed software, but that's probably because a few people were working on the same project at the same time. I have not come across this issue in AuditBoard
Read full review Return on Investment Hard to quantify. It was cheaper than the tool we had and we were able to get rid of standalone tool for surveys. overall, just better user experience for all. Read full review Ease of tracking. Availability of historic data anytime. Audit trail of the whole audit. Read full review ScreenShots