What users are saying about
30 Ratings
7 Ratings
30 Ratings
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Score 7.3 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

WebEngage

Excellent is [WebEngage]; I like that it is straightforward and of excellent quality, honestly it has given me many benefits. You will like it because it helps me to encourage marketing management. We managed to integrate with several devices.
Michael Holzer | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
WebEngage
9.2
WYSIWYG email editor
Autopilot
6.4
WebEngage
Dynamic content
Autopilot
6.8
WebEngage
9.5
Ability to test dynamic content
Autopilot
6.4
WebEngage
9.5
A/B testing
Autopilot
6.8
WebEngage
Mobile optimization
Autopilot
7.0
WebEngage
9.0
Email deliverability reporting
Autopilot
6.2
WebEngage
8.0
List management
Autopilot
7.0
WebEngage
10.0
Triggered drip sequences
Autopilot
6.9
WebEngage
9.5

Lead Management

Autopilot
6.5
WebEngage
9.8
Lead nurturing
Autopilot
7.1
WebEngage
10.0
Data quality management
Autopilot
6.2
WebEngage
Automated sales alerts and tasks
Autopilot
6.2
WebEngage
9.5

Campaign Management

Autopilot
7.1
WebEngage
9.3
Event/webinar marketing
Autopilot
7.1
WebEngage
9.5
Calendaring
Autopilot
WebEngage
9.0

Social Media Marketing

Autopilot
7.0
WebEngage
Social profile integration
Autopilot
7.0
WebEngage

Reporting & Analytics

Autopilot
6.6
WebEngage
9.0
Dashboards
Autopilot
6.7
WebEngage
9.0
Standard reports
Autopilot
6.6
WebEngage
9.0
Custom reports
Autopilot
WebEngage
9.0

Platform & Infrastructure

Autopilot
6.2
WebEngage
9.5
API
Autopilot
6.2
WebEngage
9.5
Customizability
Autopilot
6.4
WebEngage
9.5
Integration with Salesforce.com
Autopilot
6.0
WebEngage
9.5
Role-based workflow & approvals
Autopilot
WebEngage
9.5

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

WebEngage

  • Ease in creating user journeys.
  • Easy implementation of APIs.
  • Good reporting dashboard and scheduling features.
  • Segmentation of the users is easy.
Rohit Asesh | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

WebEngage

  • The program has excellent fluidity; there are no errors that determine a bad image or reputation.
Michael Holzer | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

WebEngage

Both WebEngage & CleverTap are equally good with some weighed advantages at both their ends. When it comes to an easy interface for user journey creation, CleverTap wins the race. When it comes to proper granularized segmentation skills, WebEngage takes a lead. I'd recommend WebEngage because of its extensive implementation capability and better use cases for segmentation and customizability.
Rohit Asesh | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

WebEngage

  • It has been exceptional to work with WebEngage with the ease needed in campaigns and lead generation; we have had excellent results in our objectives.
Michael Holzer | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

WebEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

WebEngage Editions & Modules

Additional Pricing Details
Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

Rating Summary

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