Chose Avaya Call Center Elite
I've only used Call Center Elite.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Call Center Elite | N/A | Avaya Call Center Elite is used to run a full-featured call center that handles inbound and outbound contacts, manageable with real-time and historical reporting insights. The CC Elite solution offers options for contact handling so customers are treated in a more efficient manner, enabling agents to more effectively respond to their needs. | N/A |
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Editions & Modules | No answers on this topic | ||||||||||
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | — | ||||||||||
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Considered Both Products | Avaya Call Center Elite |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Call Center Elite | |
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Small Businesses | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives |
Avaya Call Center Elite | |
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Likelihood to Recommend | 8.0 (32 ratings) |
Likelihood to Renew | 9.1 (1 ratings) |
Usability | 9.1 (1 ratings) |
Support Rating | 9.1 (1 ratings) |
Implementation Rating | 9.1 (1 ratings) |
Avaya Call Center Elite | |
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Likelihood to Recommend | Avaya |
Pros | Avaya |
Cons | Avaya |
Usability | Avaya |
Support Rating | Avaya |
Alternatives Considered | Avaya |
Return on Investment | Avaya |
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