13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Usability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Cisco Web Security Appliance (WSA)

Cisco Web Security Appliance (WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

Cisco Web Security Appliance (WSA) 7.1
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

Websense has more resources devoted to categorizing the internet. The product is one of the best and most expensive. The Cisco WSA isn't as experienced, but is also significantly cheaper. Its an active product line getting investment and improvements. It is worth a look. Don't pay for features you don't need.
Anonymous | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Cisco Web Security Appliance (WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valery Mezentsau | TrustRadius Reviewer

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Cisco Web Security Appliance (WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison