What users are saying about
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Top Rated
2919 Ratings
35 Ratings
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Score 8 out of 100

Salesforce

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Top Rated
2919 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

AvePoint Fly Migrator

In the cloud, on-premises, or across systems—AvePoint helps us to protect our data no matter where it lives. Our organization uses many software but none compares to AvePoint SharePoint when we consider price, functionality, and user friendliness. Very easy to use.
Arjun Deol | TrustRadius Reviewer

Salesforce

Ability to create dashboards. The project progress can be easily tracked. Tickets can be fed with all the right data and the same can be exported. You can customize the fields as per your usage. Can be used for multiple projects. The reports generated are accurate in nature and can be used for making important decisions and improvements.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AvePoint Fly Migrator
Salesforce
8.0
Customer data management / contact management
AvePoint Fly Migrator
Salesforce
8.4
Workflow management
AvePoint Fly Migrator
Salesforce
8.0
Territory management
AvePoint Fly Migrator
Salesforce
7.9
Opportunity management
AvePoint Fly Migrator
Salesforce
8.4
Integration with email client (e.g., Outlook or Gmail)
AvePoint Fly Migrator
Salesforce
7.6
Contract management
AvePoint Fly Migrator
Salesforce
7.9
Quote & order management
AvePoint Fly Migrator
Salesforce
7.9
Interaction tracking
AvePoint Fly Migrator
Salesforce
8.2
Channel / partner relationship management
AvePoint Fly Migrator
Salesforce
8.1

Customer Service & Support

AvePoint Fly Migrator
Salesforce
8.5
Case management
AvePoint Fly Migrator
Salesforce
9.0
Call center management
AvePoint Fly Migrator
Salesforce
8.4
Help desk management
AvePoint Fly Migrator
Salesforce
8.3

Marketing Automation

AvePoint Fly Migrator
Salesforce
8.0
Lead management
AvePoint Fly Migrator
Salesforce
8.2
Email marketing
AvePoint Fly Migrator
Salesforce
7.8

CRM Project Management

AvePoint Fly Migrator
Salesforce
7.6
Task management
AvePoint Fly Migrator
Salesforce
7.8
Billing and invoicing management
AvePoint Fly Migrator
Salesforce
6.7
Reporting
AvePoint Fly Migrator
Salesforce
8.3

CRM Reporting & Analytics

AvePoint Fly Migrator
Salesforce
8.4
Forecasting
AvePoint Fly Migrator
Salesforce
8.2
Pipeline visualization
AvePoint Fly Migrator
Salesforce
8.4
Customizable reports
AvePoint Fly Migrator
Salesforce
8.5

Customization

AvePoint Fly Migrator
Salesforce
8.2
Custom fields
AvePoint Fly Migrator
Salesforce
8.2
Custom objects
AvePoint Fly Migrator
Salesforce
8.3
Scripting environment
AvePoint Fly Migrator
Salesforce
8.0
API for custom integration
AvePoint Fly Migrator
Salesforce
8.1

Security

AvePoint Fly Migrator
Salesforce
8.6
Single sign-on capability
AvePoint Fly Migrator
Salesforce
8.4
Role-based user permissions
AvePoint Fly Migrator
Salesforce
8.7

Social CRM

AvePoint Fly Migrator
Salesforce
7.9
Social data
AvePoint Fly Migrator
Salesforce
7.9
Social engagement
AvePoint Fly Migrator
Salesforce
7.9

Integrations with 3rd-party Software

AvePoint Fly Migrator
Salesforce
7.8
Marketing automation
AvePoint Fly Migrator
Salesforce
7.8
Compensation management
AvePoint Fly Migrator
Salesforce
7.7

Platform

AvePoint Fly Migrator
Salesforce
7.9
Mobile access
AvePoint Fly Migrator
Salesforce
7.9

Pros

AvePoint Fly Migrator

  • Unlimited cloud to cloud backup for Microsoft 365
  • Manage, move & secure office 365 content
  • provide internal and external users with secure , remote access to SharePoint
Arjun Deol | TrustRadius Reviewer

Salesforce

  • Salesforce.com is extremely customizable. I would not consider it an out-of-the-box solution, although its standard fields allow for fundamental CRM activities and reporting.
  • Salesforce.com is able to integrate with 100s of third-party softwares—often times creating efficiencies in processes.
  • Reports within Salesforce.com have the ability to be simple as a standard Account report, or you can get very granular with your report filtering to segment a very specific result, eg. Accounts in California who are active clients and fall within the pharmaceutical industry and have a specified market capitalization.
Erik Viager | TrustRadius Reviewer

Cons

AvePoint Fly Migrator

  • Needs to be more documentation
Arjun Deol | TrustRadius Reviewer

Salesforce

  • Would like easier integration of Einstein data in Salesforce Dashboards so we do not have to navigate to the Analytics Studio.
  • Quicker adoption of custom objects into new offerings like the Pipeline Navigator.
  • Continued expansion of Salesforce Surveys for more features and flexibility.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 49 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 8.3
Based on 88 answers
Compared to the Salesforce Classic layout, the Lightning Experience is very user-friendly. Customize your top navigation bar to include quick links to your most frequently used records, objects, or reports. There are free online courses from Salesforce called "Trail Heads" to help new users get acquainted with the CRM. As a whole, it's a well-designed and user-friendly website. All is well, and there have been no problems so far.
Al Mubassir Muin | TrustRadius Reviewer

Reliability and Availability

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 54 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger | TrustRadius Reviewer

Performance

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.0
Based on 36 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 115 answers
Account managers are awesome for the most part but change every year. So just as they are getting to know your business they usually switch accounts. We have premier success now which gives us 24/7 access to support, which has been helpful as we deal with integration issues with APIs and across Salesforce products.
Anonymous | TrustRadius Reviewer

In-Person Training

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.4
Based on 32 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AvePoint Fly Migrator

No answers on this topic

Salesforce

When evaluating a CRM solution for our company we had a fairly simple decision process. We had to decide to buy vs build an internal solution - which we found for the cost Salesforce would save from development / IT perspective and provide a more robust solution. The closest out of the box competitor we looked at was the Microsoft Dynamics CRM product -and again, we found Salesforce to be a more robust / cost effective solution.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.2
Based on 8 answers
The contract process was arduous. Some of that was because of the purchasing issues with our university, but as mentioned previously, we got a quote for a package and then they also recommended add-on fees. These were things we did not end up going with because we had budgeted based on the originally quoted amount. This has slowed down our implementation phase and meant we were paying for two CRM software for longer than I would have liked.
Anonymous | TrustRadius Reviewer

Scalability

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Professional Services

AvePoint Fly Migrator

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.3
Based on 7 answers
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
Aononna Tazin | TrustRadius Reviewer

Return on Investment

AvePoint Fly Migrator

  • Secure our data
  • Migrate data very Fast
Arjun Deol | TrustRadius Reviewer

Salesforce

  • Companies that either hire consulting expertise or have in-house experts will benefit the most. It can be a powerful tool. Manage it correctly and there will be great benefits.
  • Conversely, if companies don't implement Salesforce.com with a plan, there will be frustration and small if any ROI realized.
Quentin Goin | TrustRadius Reviewer

Screenshots

Pricing Details

AvePoint Fly Migrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

AvePoint Fly Migrator Editions & Modules

Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$75.001
Enterprise$150.001
Unlimited$300.002
  1. Per User/Per Month
  2. Per user/Per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AvePoint Fly Migrator
9.0
Salesforce
8.0

Likelihood to Renew

AvePoint Fly Migrator
Salesforce
10.0

Usability

AvePoint Fly Migrator
Salesforce
8.3

Reliability and Availability

AvePoint Fly Migrator
Salesforce
9.8

Performance

AvePoint Fly Migrator
Salesforce
9.0

Support Rating

AvePoint Fly Migrator
Salesforce
7.9

In-Person Training

AvePoint Fly Migrator
Salesforce
7.9

Online Training

AvePoint Fly Migrator
Salesforce
9.1

Implementation Rating

AvePoint Fly Migrator
Salesforce
9.4

Contract Terms and Pricing Model

AvePoint Fly Migrator
Salesforce
9.2

Scalability

AvePoint Fly Migrator
Salesforce
10.0

Professional Services

AvePoint Fly Migrator
Salesforce
9.3

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