AVOXI vs. CallFire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AVOXI
Score 8.0 out of 10
N/A
AVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. AVOXI provides an integrated communications experience.
$19.99
per month per user
CallFire
Score 9.5 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
Pricing
AVOXICallFire
Editions & Modules
Contact
$19.99
per month per user
Engaged Enterprise
$39.99
per month per user
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Offerings
Pricing Offerings
AVOXICallFire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$24.99 one-time fee per userNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AVOXICallFire
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AVOXICallFire
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AVOXI
-
Ratings
CallFire
7.7
11 Ratings
6% below category average
Hosted PBX00 Ratings6.02 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.07 Ratings
User templates00 Ratings7.04 Ratings
Call reports00 Ratings7.310 Ratings
Directory of employee names00 Ratings9.05 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AVOXI
-
Ratings
CallFire
9.3
10 Ratings
10% above category average
Answering rules00 Ratings8.07 Ratings
Call recording00 Ratings10.010 Ratings
Call park00 Ratings8.53 Ratings
Call screening00 Ratings10.04 Ratings
Message alerts00 Ratings10.05 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AVOXI
-
Ratings
CallFire
10.0
1 Ratings
19% above category average
Video conferencing00 Ratings10.01 Ratings
Audio conferencing00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AVOXI
-
Ratings
CallFire
8.3
2 Ratings
0% below category average
Mobile app for iOS00 Ratings8.52 Ratings
Mobile app for Android00 Ratings8.01 Ratings
Best Alternatives
AVOXICallFire
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AVOXICallFire
Likelihood to Recommend
-
(0 ratings)
9.5
(15 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
AVOXICallFire
Likelihood to Recommend
AVOXI
No answers on this topic
CallFire
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Read full review
Pros
AVOXI
No answers on this topic
CallFire
  • CallFire provides detailed analytics that show what/when callers select within the phone system
  • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
  • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
Read full review
Cons
AVOXI
No answers on this topic
CallFire
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
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Likelihood to Renew
AVOXI
No answers on this topic
CallFire
There is no reason not to, it has proven effective in the usage
Read full review
Alternatives Considered
AVOXI
No answers on this topic
CallFire
CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
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Return on Investment
AVOXI
No answers on this topic
CallFire
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Read full review
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