What users are saying about

Awario vs Coosto

Awario
4 Ratings
Coosto
5 Ratings

Awario

4 Ratings
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Score 8.9 out of 100

Based on 4 reviews and ratings

Coosto

5 Ratings
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Score 10 out of 100

Based on 5 reviews and ratings

Likelihood to Recommend

Awario

Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.

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Maddy Osman | TrustRadius Reviewer
Maddy Osman
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Coosto

Coosto is an excellent all platform social media management tool, in which you can do (almost) everything.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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Pros

Awario

  • Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
  • Advanced filtering by date range, country, negative keywords, domains, and more.

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Drew Harrison | TrustRadius Reviewer
Drew Harrison
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Coosto

  • Quick, easy to use SQL based search functionality.
  • Simple interface with useful predesigned measures.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Awario

  • A better onboarding process would've gotten me hooked earlier
  • Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
  • Using advanced functionality would be easier with more hand-holding

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Maddy Osman | TrustRadius Reviewer
Maddy Osman
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Coosto

  • The dashboard is only useable in full screen, not in compartments
  • Rather expensive

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Bram Koopman | TrustRadius Reviewer
Bram Koopman
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Support Rating

Awario

Awario 9.0
Based on 4 answers
I haven't had any actual issues with Awario, but the few times I have had questions the live chat agents were extremely helpful and quick to respond. They were polite, courteous, and patient when explaining different settings and/or pointing me to articles in the help center/knowledge base. I couldn't have asked for a better experience when it came to getting the help and answers I was looking for.

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Drew Harrison | TrustRadius Reviewer
Drew Harrison
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Coosto

No score
No answers yet
No answers on this topic

Alternatives Considered

Awario

There are a lot of excellent options, but Awario has it all. I also originally got it as a lifetime deal, so I don't have to worry about paying for it ongoing.

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Maddy Osman | TrustRadius Reviewer
Maddy Osman
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Coosto

Coosto is more powerful than the version of Hootsuite we used.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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Return on Investment

Awario

  • I've been able to find a handful of negative mentions about my brand that wound up being a misunderstanding - by responding to these complaints I was able to clear up misunderstandings, which helped retain customers and bring on new ones - it's hard to calculate exact ROI, but it's definitely been in the positive.

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Drew Harrison | TrustRadius Reviewer
Drew Harrison
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Coosto

  • Positive impact on communications strategies.
  • Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Pricing Details

Awario

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Awario Editions & Modules

Edition
Starter$29.001
Pro$89.001
Enterprise$299.001
CustomContact us
  1. per month
Additional Pricing Details
—

Coosto

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Coosto Editions & Modules

—
Additional Pricing Details
Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.

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