Azure Monitor vs. Datadog

We were able to get a single pane of glass for all our monitoring needs on Azure Monitor. However, we would like to see it improve to auto scale out and scale in depending on the load without human intervention. This can help us get to the No Ops model and rely on automated processes rather than manual intervention.

Incentivized

DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.

Incentivized

• It supports all the Azure PAAS services.
• Can monitor both infrastructure and application

Incentivized

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

Incentivized

• Custom metrics
• Ease of use

Incentivized

• We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
• Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
• I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.

Incentivized

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Incentivized

I have not had to work with Azure Monitor support, so it is difficult to say how well the support team is. I assume that Azure has a well-versed team on the customer service side to assist with any issues customers may have. I may need them in the feature.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

While other tools have their own unique capability, Azure Monitor helps us monitor essential PAAS services that are not supported by other tools. So even though we have one other APM tool, we still rely on Azure Monitor for some of the special PAAS services, this is a huge advantage.

Incentivized

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Incentivized

• We are able to react quickly to the issues.
• Debugging sessions are yielding quicker results to generate RCA.

Incentivized

• Visibility into website issues and performance problems has improved our company communication.
• Handling and detecting site issues faster has improved customer satisfaction and retention.
• Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.

Incentivized