Backupify vs. NetApp SaaS Backup

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

My favorite feature of cloud data management is that it's simple to get all the business reports and analytics I need from a variety of data sources in a matter of minutes. As far as I'm concerned, it's the finest I've come across in terms of backup and safe access control.

Incentivized

• Restoration of files/emails.
• Searchable.
• Restore to another user.

Incentivized

• Restores and searches are simple to carry out.
• Very simple to use design.
• Complex data recovery.

Incentivized

• Improved UI.
• Improved Wizard to start initial sync.
• Improved search.

Incentivized

• The process of securing the transfer of large amounts of data is difficult.
• At times, keeping track of several data backups might be complicated.
• Powerful devices are needed to recover data from the Cloud.

Incentivized

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

We utilize it to implement database and cloud backups. It's a lot more efficient than Rubrik, for example. SLA domains can be used to establish backup and retention depending on business requirements because of the high frequency of backups. Additionally, NetApp SaaS Backup provides a constant cloud product backup.

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized

• Cloud-based data loss management tools make data recovery a breeze.
• Data management for consumers is straightforward and good.
• Solutions for archiving and extracting data quickly.

Incentivized