Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$10
per month per user
JazzHR
Score 5.9 out of 10
N/A
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
$99
per month
Zoho CRM
Score 8.5 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
BambooHR®JazzHRZoho CRM
Editions & Modules
Core
$10
per month per user
Pro
Contact Sales
per month
Elite
Contact Sales
per month
Hero
$99
per month
Plus
$325
per month
Pro
$499
per month
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
BambooHR®JazzHRZoho CRM
Free Trial
YesYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeOptionalNo setup fee$14 /user/month
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
BambooHR®JazzHRZoho CRM
Considered Multiple Products
BambooHR®
Chose BambooHR®
JazzHR and Comeet are much more advanced as ATSs. The UX of BambooHR is a bit better than both of them.
Chose BambooHR®
In our company, we use them together. My team uses Lever for talent acquisition duties. We also use Lattice for company employee review, and we used to use Jazz HR, but we do not use it anymore. Bamboo is for managing employees and payroll.
Chose BambooHR®
They were both good platforms, we just really like Bamboo. Their corporate culture is similar to ours, and their tool is geared towards companies of our size.
Chose BambooHR®
BambooHr was selected by me because it was at the company before I started work here. However, I have used Bamboo for the past four and a half years and have been very happy. I love that it's user friendly and has a wonderful interface. It makes it fun to work on the platform …
JazzHR
Chose JazzHR
JazzHR has more functionality than both Indeed and BambooHR. We had previously used Indeed, which works well enough, but the additional tracking that JazzHR offers, in addition to posting on ZipRecruiter and other paid and unpaid sites, was a dealbreaker for us in attempting to …
Chose JazzHR
JazzHR was more feature rich though more expensive
Chose JazzHR
Easy to use, easy to teach, user-friendly platform. Helps your team stay organized and on track of requests/candidates. Integrates smoothly [with] any other external or internal tools that you might have as part of your recruitment process. Workflow establishment, along with …
Chose JazzHR
JazzHR was the most user-friendly and not too robust for our small company. I also liked JazzHR's dashboard and how you can see everything on one screen. The price was also very reasonable for JazzHR where the others were very expensive.
Chose JazzHR
We looked at BambooHR, some of the big enterprise solutions, and using free tools like Trello. You get what you pay for. And for us, Jazz was the perfect cost for what we wanted. We could run interviews ourselves and we didn't need all the bells and whistles, but we also …
Chose JazzHR
Bamboo was our HRIS and we implemented Cornerstone OnDemand for performance management needs. Another good feature here with The Resumator is that hired candidates could be sent to BambooHR with the click of a button.
Zoho CRM
Chose Zoho CRM
Overall top quality and great features! Fantastic!
Features
BambooHR®JazzHRZoho CRM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.8
256 Ratings
4% below category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Employee demographic data8.3228 Ratings00 Ratings00 Ratings
Employment history8.1233 Ratings00 Ratings00 Ratings
Job profiles and administration8.0229 Ratings00 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.7215 Ratings00 Ratings00 Ratings
Organizational charting7.5235 Ratings00 Ratings00 Ratings
Organization and location management8.1226 Ratings00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.2131 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
7.6
172 Ratings
7% below category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Pay calculation8.3125 Ratings00 Ratings00 Ratings
Support for external payroll vendors6.892 Ratings00 Ratings00 Ratings
Off-cycle/On-Demand payment7.493 Ratings00 Ratings00 Ratings
Benefit plan administration7.0131 Ratings00 Ratings00 Ratings
Direct deposit files8.4128 Ratings00 Ratings00 Ratings
Salary revision and increment management8.0140 Ratings00 Ratings00 Ratings
Reimbursement management7.582 Ratings00 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.7
221 Ratings
6% above category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Approval workflow8.5215 Ratings00 Ratings00 Ratings
Balance details8.3206 Ratings00 Ratings00 Ratings
Annual carry-forward and encashment9.2129 Ratings00 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.5
249 Ratings
4% above category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
View and generate pay and benefit information8.6167 Ratings00 Ratings00 Ratings
Update personal information8.9244 Ratings00 Ratings00 Ratings
View company policy documentation8.3217 Ratings00 Ratings00 Ratings
Employee recognition7.9156 Ratings00 Ratings00 Ratings
View job history8.8234 Ratings00 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.0
74 Ratings
11% above category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Tracking of all physical assets9.074 Ratings00 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.1
209 Ratings
6% below category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Report builder7.2202 Ratings00 Ratings00 Ratings
Pre-built reports7.4200 Ratings00 Ratings00 Ratings
Ability to combine HR data with external data6.6144 Ratings00 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
8.1
213 Ratings
2% above category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
New hire portal8.4203 Ratings00 Ratings00 Ratings
Manager tracking tools7.8189 Ratings00 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.9
142 Ratings
2% below category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Corporate goal setting7.0103 Ratings00 Ratings00 Ratings
Individual goal setting7.9136 Ratings00 Ratings00 Ratings
Line-of sight-visibility9.069 Ratings00 Ratings00 Ratings
Performance tracking7.5130 Ratings00 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.8
160 Ratings
1% below category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Performance plans7.3145 Ratings00 Ratings00 Ratings
Performance improvement plans7.2122 Ratings00 Ratings00 Ratings
Review status tracking8.597 Ratings00 Ratings00 Ratings
Review reminders8.0101 Ratings00 Ratings00 Ratings
Multiple review frequency7.8139 Ratings00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
8.9
81 Ratings
13% above category average
JazzHR
-
Ratings
Zoho CRM
-
Ratings
Create succession plans/pools8.646 Ratings00 Ratings00 Ratings
Candidate ranking8.967 Ratings00 Ratings00 Ratings
Candidate search8.968 Ratings00 Ratings00 Ratings
Candidate development9.259 Ratings00 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
8.0
181 Ratings
3% above category average
JazzHR
3.7
54 Ratings
73% below category average
Zoho CRM
-
Ratings
Job Requisition Management7.8137 Ratings4.948 Ratings00 Ratings
Company Website Posting7.7148 Ratings3.452 Ratings00 Ratings
Publish to Social Media9.291 Ratings2.845 Ratings00 Ratings
Job Search Site Posting7.4144 Ratings5.249 Ratings00 Ratings
Duplicate Candidate Prevention7.588 Ratings1.932 Ratings00 Ratings
Applicant Tracking8.1164 Ratings4.654 Ratings00 Ratings
Notifications and Alerts8.1172 Ratings4.050 Ratings00 Ratings
Customized Application Form00 Ratings3.152 Ratings00 Ratings
Resume Management00 Ratings4.054 Ratings00 Ratings
Candidate Search00 Ratings3.450 Ratings00 Ratings
Collaboration00 Ratings4.651 Ratings00 Ratings
Task Creation and Delegation00 Ratings3.746 Ratings00 Ratings
Email Templates00 Ratings4.051 Ratings00 Ratings
User Permissions00 Ratings4.351 Ratings00 Ratings
Reporting00 Ratings1.044 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.4
287 Ratings
7% above category average
Customer data management / contact management00 Ratings00 Ratings8.4278 Ratings
Workflow management00 Ratings00 Ratings8.2265 Ratings
Territory management00 Ratings00 Ratings8.6195 Ratings
Opportunity management00 Ratings00 Ratings8.6252 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.6247 Ratings
Contract management00 Ratings00 Ratings8.6202 Ratings
Quote & order management00 Ratings00 Ratings8.0202 Ratings
Interaction tracking00 Ratings00 Ratings8.0248 Ratings
Channel / partner relationship management00 Ratings00 Ratings8.2191 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.2
220 Ratings
7% above category average
Case management00 Ratings00 Ratings8.3212 Ratings
Call center management00 Ratings00 Ratings7.8171 Ratings
Help desk management00 Ratings00 Ratings8.4188 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.4
265 Ratings
8% above category average
Lead management00 Ratings00 Ratings8.4260 Ratings
Email marketing00 Ratings00 Ratings8.3218 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.3
262 Ratings
8% above category average
Task management00 Ratings00 Ratings8.4247 Ratings
Billing and invoicing management00 Ratings00 Ratings8.2179 Ratings
Reporting00 Ratings00 Ratings8.4241 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.3
257 Ratings
8% above category average
Forecasting00 Ratings00 Ratings8.3215 Ratings
Pipeline visualization00 Ratings00 Ratings8.2234 Ratings
Customizable reports00 Ratings00 Ratings8.5248 Ratings
Customization
Comparison of Customization features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.1
276 Ratings
5% above category average
Custom fields00 Ratings00 Ratings8.3274 Ratings
Custom objects00 Ratings00 Ratings8.1221 Ratings
Scripting environment00 Ratings00 Ratings7.9177 Ratings
API for custom integration00 Ratings00 Ratings8.2202 Ratings
Security
Comparison of Security features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.3
265 Ratings
1% below category average
Single sign-on capability00 Ratings00 Ratings8.3230 Ratings
Role-based user permissions00 Ratings00 Ratings8.3260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.1
164 Ratings
8% above category average
Social data00 Ratings00 Ratings8.1163 Ratings
Social engagement00 Ratings00 Ratings8.1156 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.5
209 Ratings
13% above category average
Marketing automation00 Ratings00 Ratings8.6206 Ratings
Compensation management00 Ratings00 Ratings8.3137 Ratings
Platform
Comparison of Platform features of Product A and Product B
BambooHR®
-
Ratings
JazzHR
-
Ratings
Zoho CRM
8.5
229 Ratings
11% above category average
Mobile access00 Ratings00 Ratings8.5229 Ratings
Best Alternatives
BambooHR®JazzHRZoho CRM
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Breezy HR
Breezy HR
Score 9.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BambooHR®JazzHRZoho CRM
Likelihood to Recommend
8.2
(245 ratings)
4.0
(57 ratings)
8.5
(310 ratings)
Likelihood to Renew
9.8
(17 ratings)
8.0
(7 ratings)
7.6
(42 ratings)
Usability
8.6
(173 ratings)
4.6
(6 ratings)
7.8
(172 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
8.9
(7 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
8.5
(8 ratings)
Support Rating
8.0
(137 ratings)
8.8
(6 ratings)
6.2
(69 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
5.6
(8 ratings)
Implementation Rating
8.6
(6 ratings)
10.0
(1 ratings)
5.5
(16 ratings)
Configurability
8.7
(4 ratings)
-
(0 ratings)
5.1
(114 ratings)
Contract Terms and Pricing Model
8.4
(3 ratings)
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
7.1
(5 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
5.8
(6 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
7.8
(13 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
7.9
(13 ratings)
User Testimonials
BambooHR®JazzHRZoho CRM
Likelihood to Recommend
BambooHR
Performance management - the prompt questions are really helpful in distilling thoughts! Though it would still be great to have an optional box for additional feedback that might not be directly related to the prompt questions. The clean interface and user friendliness is a definite plus! But some specific features, eg. on TOIL application - it would be helpful to ensure it is intuitive to use, rather than confusing with the input process.
Read full review
Employ Inc.
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
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Zoho
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
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Pros
BambooHR
  • Recruiting- communications are easy for both the internal team and candidates
  • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
  • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
Read full review
Employ Inc.
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
Read full review
Zoho
  • Hooks into our website and can import data from forms.
  • Has great automation tools built in.
  • Reporting features are great.
  • Easy to learn, makes it easy for us to onboard new users onto it.
  • Fairly customizable. We have fine tuned it to work the way we need it to.
Read full review
Cons
BambooHR
  • The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
  • Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
  • I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
Read full review
Employ Inc.
  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Read full review
Zoho
  • Need some way to switch a field type without losing the pre-existing data.
  • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
  • Frustrating that only 3 custom lookup fields are allowed per module in our license.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Employ Inc.
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
Read full review
Zoho
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
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Usability
BambooHR
Just because there's a little complex with everything that's rolling out and so I have had to walk some people through functionality because there's just so much to click at this point. Another thing is the review process doesn't allow for ratings with a number scale, and I know we're kind of getting away from that as an industry, but with our previous system we have been rating people for their merit percent increase on their wages at the end of the year and it doesn't have the functionality to do that.
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Employ Inc.
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
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Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Employ Inc.
No answers on this topic
Zoho
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
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Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Employ Inc.
No answers on this topic
Zoho
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
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Support Rating
BambooHR
I use the chat feature most often and the wait times can be long, but often I do get right in. When they promise to follow up, they always do. It seems the "support hero's" are very well training and knowledgeable. There are lots of resources in the form of print or video, too.
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Employ Inc.
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
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Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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Employ Inc.
No answers on this topic
Zoho
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
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Online Training
BambooHR
Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
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Employ Inc.
No answers on this topic
Zoho
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
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Implementation Rating
BambooHR
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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Employ Inc.
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
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Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
BambooHR
Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as well as connect to external integrations. PerformYard is what we used prior to BambooHR® for onboarding workflows and performance reviews, but BambooHR® is far superior.
Read full review
Employ Inc.
Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
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Zoho
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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Employ Inc.
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Employ Inc.
No answers on this topic
Zoho
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
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Professional Services
BambooHR
VERY professional!
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Employ Inc.
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
BambooHR
  • Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
  • Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
  • - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
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Employ Inc.
  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
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Zoho
  • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
  • we have found a much higher customer engagement rate and ROI
  • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
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ScreenShots

BambooHR® Screenshots

Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

JazzHR Screenshots

Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.