What users are saying about
80 Ratings
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Score 8.4 out of 100
22 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Cofense PhishMe

Cofense PhishMe is well suited for any environment. Works well on a large scale as we send simulations to over 50,000 users each month. Also, on a smaller scale we send phishing simulations to targeted groups or to our users who click and fail tests often. Also extensive metrics available.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Cofense PhishMe
Universal recovery
Barracuda Backup
9.6
Cofense PhishMe
Live recovery
Barracuda Backup
8.7
Cofense PhishMe
Recovery verification
Barracuda Backup
8.5
Cofense PhishMe
Business application protection
Barracuda Backup
8.8
Cofense PhishMe
Multiple backup destinations
Barracuda Backup
8.8
Cofense PhishMe
Incremental backup identification
Barracuda Backup
8.8
Cofense PhishMe
Backup to the cloud
Barracuda Backup
9.4
Cofense PhishMe
Deduplication and file compression
Barracuda Backup
8.9
Cofense PhishMe
Snapshots
Barracuda Backup
9.3
Cofense PhishMe
Flexible deployment
Barracuda Backup
9.3
Cofense PhishMe
Management dashboard
Barracuda Backup
8.8
Cofense PhishMe
Platform support
Barracuda Backup
9.0
Cofense PhishMe
Retention options
Barracuda Backup
9.0
Cofense PhishMe
Encryption
Barracuda Backup
9.2
Cofense PhishMe

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Cofense PhishMe

  • Service - it isn't just another tool you need to operate. Cofense service includes an assigned professional who can advise, suggest, discuss with you the best approach for your user base, and operate the tool on your behalf.
  • Multilingual - for a global company it is a must. We have simulated emails as well as educational material in multiple languages. Cofense PhishMe already has a lot of material in a number of languages, plus they can take care of translations into additional languages for you.
  • Reporter button - with an add-on for Outlook (or other email clients) a user can report a suspicious email to their helpdesk with one click. In case of a simulated phishing email a report is not sent but rather a congratulation is displayed to a user.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Cofense PhishMe

  • There is only the ability to run one Playbook at a time. For larger enterprises that may have more than one organization they wish to target in different ways, this is a limitation that requires some clever workarounds.
  • Despite the efforts of reporting and statistics to remove false clicks and multiple clicks from the same users, there are several times we have had to analyze raw data exports in Excel to verify (and correct) our final metrics for scenarios. Not a deal-breaker, however, does require a time investment.
  • Adding/removing users to the PhishMe instance requires a ticket to be submitted to Support. There is no method in the instance for us to do this at our company.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Cofense PhishMe

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Cofense PhishMe

Cofense PhishMe 10.0
Based on 1 answer
You click one button and it does the rest of the work.
Ryan Fultz | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.7
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Cofense PhishMe

Cofense PhishMe 8.2
Based on 3 answers
I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
Ryan Fultz | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Cofense PhishMe

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Cofense PhishMe

For reporter, we've used GoSecure IDR. KnowBe4 is probably the biggest paid competitor I've seen and tried a demo. For opensource, things like GoPhish or the Social Engineering Toolkit within Kali Linux aren't bad. Both require more effort, so you either pay Cofense for ease of use or pay with your time for the others.
Jim Bowker | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Cofense PhishMe

  • Allows us to send a quick message to IT when a suspicious email comes in.
  • Prevents users from having the dangerous email sit in our inbox.
  • However, the program does not filter for us and it is up to the employees to detect whether it is spam or dangerous email.
Carrie Huang | TrustRadius Reviewer

Screenshots

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cofense PhishMe

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
8.9
Cofense PhishMe
8.3

Likelihood to Renew

Barracuda Backup
10.0
Cofense PhishMe

Usability

Barracuda Backup
9.5
Cofense PhishMe
10.0

Reliability and Availability

Barracuda Backup
7.0
Cofense PhishMe

Performance

Barracuda Backup
9.0
Cofense PhishMe

Support Rating

Barracuda Backup
9.7
Cofense PhishMe
8.2

Implementation Rating

Barracuda Backup
8.0
Cofense PhishMe

Scalability

Barracuda Backup
7.0
Cofense PhishMe

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