Top Rated
47 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is a robust and feature rich platform, does the job it's supposed to do and integrates into existing networks easily. It is not cheap, but valuable performance never is. It is one of the truly "set it and forget it" appliances in my tool set.
Mike Maner | TrustRadius Reviewer

Trend Micro Cloud App Security

I think [Trend Micro Cloud App Security] works well for a small to mid-size business. Probably not needed for a very small company though due to cost.
Chris Johnson | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Email Security Gateway
8.0
Trend Micro Cloud App Security
Anti-malware
Barracuda Email Security Gateway
8.3
Trend Micro Cloud App Security
Cusomizability
Barracuda Email Security Gateway
6.7
Trend Micro Cloud App Security
Data Loss Protection
Barracuda Email Security Gateway
7.9
Trend Micro Cloud App Security
Threat Detection
Barracuda Email Security Gateway
8.3
Trend Micro Cloud App Security
Sandboxing
Barracuda Email Security Gateway
8.2
Trend Micro Cloud App Security
End-to-End Encryption
Barracuda Email Security Gateway
8.7
Trend Micro Cloud App Security
Management Tools
Barracuda Email Security Gateway
8.2
Trend Micro Cloud App Security

Pros

Barracuda Email Security Gateway

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Bear Golightly | TrustRadius Reviewer

Trend Micro Cloud App Security

  • Protects the organization from ransomware and business email compromise.
  • Integrates well with Office 365 without compromising on performance and security.
  • Easy to manage.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Email Security Gateway

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

  • The dashboard could be a little easier to navigate through
Ryan Janzen | TrustRadius Reviewer

Usability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.0
Based on 1 answer
The WebUI leaves a bit to be desired, it is utilitarian in nature. Operationally it just works. Install. Setup, wall away knowing your protected.
Mike Maner | TrustRadius Reviewer

Trend Micro Cloud App Security

Trend Micro Cloud App Security 9.0
Based on 2 answers
Trend Micro Cloud App Security provides our IT administrators with the tools and simplicity necessary for their administration of the software. It is a compact and sleek solution that gives my team the resources easily at their disposal and also allows them to work on other pressing projects because Trend puts everything at their fingertips without complication.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Mike Maner | TrustRadius Reviewer

Trend Micro Cloud App Security

No score
No answers yet
No answers on this topic

Performance

Barracuda Email Security Gateway

Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Mike Maner | TrustRadius Reviewer

Trend Micro Cloud App Security

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.9
Based on 7 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

Trend Micro Cloud App Security 9.5
Based on 2 answers
Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda Email Security Gateway

Through this application, I can keep my computer and system safe during its time of use and it is very helpful when detecting any threat as it has done in my system since its installation, I no longer have any problem due to the damage to my software since Barracuda protects my computer without any problem. In addition to everything with its functionalities, our company has been able to benefit successfully since our teams are in their most optimal operation, giving them better benefit and long duration and not worrying about any type of hacking, thanks to Barracuda we can be calm whenever we navigate in the network without being infected by malware.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud App Security

It is cheaper than most other business antivirus/malware that I have used before, and has a smaller footprint on endpoints. It also seems to have fewer false positives. It is very easy to install compared to others, and has a solid web-based control panel for administering users accounts. It is very easy to monitor our remote users and apply policies or scans even when they are off-line.
Chris Johnson | TrustRadius Reviewer

Return on Investment

Barracuda Email Security Gateway

  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
Rick Sherman | TrustRadius Reviewer

Trend Micro Cloud App Security

  • It has a positive impact as it has reduced the threat/risk coming from email and collaboration platform and help users improve their efficiency.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Email Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Cloud App Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Email Security Gateway
8.0
Trend Micro Cloud App Security
8.8

Usability

Barracuda Email Security Gateway
8.0
Trend Micro Cloud App Security
9.0

Reliability and Availability

Barracuda Email Security Gateway
10.0
Trend Micro Cloud App Security

Performance

Barracuda Email Security Gateway
6.0
Trend Micro Cloud App Security

Support Rating

Barracuda Email Security Gateway
8.9
Trend Micro Cloud App Security
9.5

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