Barracuda Essentials vs. Clearswift SECURE Email Gateway (SEG)

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.

Incentivized

The CS SEG appliances are running as virtual appliances by now. They do need not much power in the ESX environment. I recommend to use at least two peers running in a cluster. The cluster feature is working very well. The CS SEG can process a huge number of emails in a very short time frame.

Incentivized

• Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
• Barracuda Essentials provides excellent protection from Phishing and other Malware.
• Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Incentivized

• CS SEG is fast in email processing
• Managing the quarantine is easy
• Display of the reasons why an email has been processed this is very detailed

Incentivized

• Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
• There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
• MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.

• Improvement is needed in the area of AV/Antispam update processing (internally)
• Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
• Clearswift has recently changed the support provider. Now there are no german supporters anymore.

Incentivized

Its the best email security gateway product I have used.

Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.

Incentivized

This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.

Incentivized

Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs

The Clearswift Secure Email Gateway (CS SEG) has very low license costs. A two peer cluster is enough to run a complete emailing gateway environment. Compared to the Proofpoint PPS the CS SEG does not need a management appliance. The CS SEG peers can manage the quarantine by themselves. This is easy to use and quite fast.

Incentivized

• Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.

Incentivized

• Since this CS SEG environment is operated for a customer, I cannot answer this question

Incentivized