What users are saying about
20 Ratings
3 Ratings
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Score 7.9 out of 100
20 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Barracuda Sentinel

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.
Anonymous | TrustRadius Reviewer

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Pros

Barracuda Sentinel

  • Phishing prevention; Sentinel has reduced our instances of phishing by some absurd number. Previously we were no only "underwater" when it came to phishing, we were drowning in it. This product reduced that number by upwards of 95%+.
  • spear-phishing prevention; see above.
  • User detection; using the free trial, Sentinel examined our network for the better part of 24-48 hours over our O365 instance, not our network. The product was able to a 100% rate identify all of the critical users in our firm AND show the number of hits they recently endured.
  • The free trial not only identified critical users (people who had signature authority, spending authority, etc.) but it also started intercepting phishing attempts. When I went to sell this to my boss, I had a stack of over 60 attempts over two weeks to show her proof that the product worked.
Anonymous | TrustRadius Reviewer

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Cons

Barracuda Sentinel

  • The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
  • I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
Anonymous | TrustRadius Reviewer

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.
Anonymous | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Usability

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
Because we tested Sentinel before we bought it. This was key and a major selling point for us.
Anonymous | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
Because everything is so easy with Barracuda. You call, you provide your information, a ticket is created, and you are immediately transferred to a support engineer. The staff are professional and friendly...and here is the key. They follow up with you to make sure the solution not only fit the problem, but solved the issue.
Anonymous | TrustRadius Reviewer

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
It was "stupid easy" from the technical side.
Anonymous | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Sentinel

My firm has a Barracuda Back-up 490 and a Barracuda Web Filter. In a previous life, the firm I worked for, were Barracuda resellers, I know the quality of the products from the sales side, the training side, the support side, and the user side. We were posed with Barracuda vs. Mimecast. In the end, Barracuda won because of the reputation of the product, the company, and its people. Another big piece of the choice was the ability to "test drive" the product, testing gave me concrete data with which to the sell the product to my management. We are looking to expand this footprint to one of our sister companies now. Wasn't even a competition really. The other thing in retrospect? The installation was seamless and took no time. All we had to do was develop a 1-pager to send to staff warning them of the change, the emails they might see, and how to self administer the client.
Anonymous | TrustRadius Reviewer

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Sentinel

  • All positive, prior to deploying Sentinel we had at least 3 times when users bit on phishing attacks and bought $500 in iTunes gift cards as requested by the phisher. Our HR Director was also ready to send another phisher all the company W2's as requested. Since deployment, we sleep a little better at night.
  • It's really hard to put a value on this product. It has been worth every penny by reducing our Spear Phishing and Phishing attacks by upwards of 90-95%+. How do you put a figure on that? In two months of testing, it intercepted 240+ Phishing and Spear phishing attempts. How do you attach a monetary figure to a situation where you are able to not have to deal with a problem and work on something else? 15 minutes per attempt? Times 60 in 60-days? $45/hour for an engineer? The ROI has been well worth it.
Anonymous | TrustRadius Reviewer

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Sentinel

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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