What users are saying about
38 Ratings
13 Ratings
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Score 8.4 out of 100
38 Ratings
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Score 8 out of 100

Attribute Ratings

  • Barracuda Sentinel is rated higher in 1 area: Likelihood to Recommend
  • Darktrace is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.5

Barracuda Sentinel

85%
5 Ratings
7.1

Darktrace

71%
8 Ratings

Likelihood to Renew

9.1

Barracuda Sentinel

91%
1 Rating

Darktrace

N/A
0 Ratings

Usability

8.0

Barracuda Sentinel

80%
4 Ratings

Darktrace

N/A
0 Ratings

Support Rating

8.6

Barracuda Sentinel

86%
4 Ratings
9.4

Darktrace

94%
4 Ratings

Implementation Rating

9.1

Barracuda Sentinel

91%
1 Rating

Darktrace

N/A
0 Ratings

Likelihood to Recommend

Barracuda Sentinel

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.
Anonymous | TrustRadius Reviewer

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Antonio Rodriguez | TrustRadius Reviewer

Pros

Barracuda Sentinel

  • Capturing targeted phishing attacks
  • Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.
Jon Le Roi | TrustRadius Reviewer

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Sentinel

  • Small company's don't really benefit from the AI
  • It would be great if some more rule intelligence could be added.
IGNACE QUAGHEBEUR | TrustRadius Reviewer

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Matthew Frederickson | TrustRadius Reviewer

Pricing Details

Barracuda Sentinel

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.
Anonymous | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Usability

Barracuda Sentinel

Barracuda Sentinel 8.0
Based on 4 answers
Extremely easy to use. You can easily review and decide how to handle phishing email attacks.
Jay Glatt | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Sentinel

Barracuda Sentinel 8.6
Based on 4 answers
Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.
Matthew Garufi | TrustRadius Reviewer

Darktrace

Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
It was "stupid easy" from the technical side.
Anonymous | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Sentinel

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products
Jon Le Roi | TrustRadius Reviewer

Darktrace

The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Antonio Rodriguez | TrustRadius Reviewer

Return on Investment

Barracuda Sentinel

  • Less administration time to check suspicious logins
  • AI works very well. No false positives
  • It is an addon. It improves your security but will not stop all threats
IGNACE QUAGHEBEUR | TrustRadius Reviewer

Darktrace

  • Darktrace is covering some lack of security issues.
  • Darktrace helps the company to follow some compliance obligations.
  • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Fabio Silva | TrustRadius Reviewer

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