Barracuda Impersonation Protection vs. Darktrace

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.

Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.

Incentivized

• Capturing targeted phishing attacks
• Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.

Incentivized

• Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
• Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
• Darktrace comes with it autonomous AI model detection and responses capabilities.
• Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.

• Small company's don't really benefit from the AI
• It would be great if some more rule intelligence could be added.

Incentivized

• There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.

Incentivized

We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.

It's a powerfull product that help administrators to provide email security to our organization.

Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.

They're improving the product releasing continuous updates and have mobile phone app to manage it.

Incentivized

Extremely easy to use. You can easily review and decide how to handle phishing email attacks.

Incentivized

Darktrace comes with a simple usability interface with easy navigation and organisation.

until now, i haven't encountered any problem.

Incentivized

no delays seen.

Incentivized

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Incentivized

It was "stupid easy" from the technical side.

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products

Incentivized

We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.

Incentivized

It is 1 setting for your environment. so flexibility is low (but not necessary). I have not yet noticed any delays due to sentinel

Incentivized

• Reducing the risk of a user inadvertently responding to a malicious email

Incentivized

• One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
• If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
• You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.

Incentivized