Barracuda Web Application Firewall vs. WatchGuard Network Security

Easy to use and reliable, with very little maintenance required and zero downtime to date. For the education sector, ease of use is hugely important as IT Managers/Technicians are often "Jack of all trades" with a good, broad general knowledge but perhaps lacking specific expertise in certain aspects. Being provided with easy-to-follow tutorials and instructions has been very useful in setting up and configuring the firewall, especially as my background is more in desktop support.

Incentivized

WatchGuard Network Security is well suited for everyone's needs but isn't well suited for a price conscience consume. They are overpriced for what they are and have a semi enclosed licensing model, so it's hard to use them after their 5-year life cycle has expired. You are forced into another model once your device is EOL even if the device is more than what you need hardware wise.

Incentivized

• Email Filtering and Inspection
• Web-based intrusions and attacks
• Traffic Patterns

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Reports could be somewhat confusing.
• The initial setup was a little difficult for our Security Admin team.

Incentivized

• Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
• Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
• The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

The Barracuda Web Application Firewall is easy to use. Support from Barracuda is great also. Load Balancing of the Web Application Firewall is also nice. This allows you to do maintenance or have large loads for the end-user. Threat monitoring of our network and traffic coming into our services within our cloud solution.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

We have used SonicWalls and WatchGuard firewall appliances neither are even remotely close to the Barracuda Web Application Firewall. In addition, Barracuda support is fantastic. Throw in the 4 year (free) refresh cycle and there is no reason we would even consider the other two again (at least for the foreseeable future).

Incentivized

I honestly feel they're best in class, I've used other platforms but when it comes to comprehensive security I don't think they offer as many features, or the level of security that we needed. Again the support has been excellent for us too, and keeping our firewalls up to date has proven simple and pretty straight forward.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• Negative impact: a default port was open and missed by one of our techs.
• Positive impact: it protects us everyday now that we have it locked down.

• Increased Productivity - uptime has greatly increased form old system. I believe the percentage would be a decrease in downtime of 35 to 40 percent.
• Compliance and regulatory ROI has helped financially offering the WatchGuard Network Security setup for protection to our insurance company. This proof of security has saved us thousands of dollars on our liability insurance.
• On the negative side - Performance overhead when implementing deep packet inspection and VPN encryption effect performance of WatchGuard Network Security.

Incentivized