Best Support System vs. Cherwell Service Management
Best Support System vs. Cherwell Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Best Support System | N/A | N/A | N/A | |
Cherwell Service Management | N/A | Cherwell Software was founded by the former CEO of FrontRage Solutions and is a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. | N/A |
Best Support System | Cherwell Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Best Support System | Cherwell Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Best Support System | Cherwell Service Management | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Best Support System | Cherwell Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Best Support System | Cherwell Service Management | |
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Likelihood to Recommend | - (0 ratings) | 9.8 (57 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (13 ratings) |
Usability | - (0 ratings) | 8.8 (5 ratings) |
Availability | - (0 ratings) | 8.2 (3 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 6.9 (16 ratings) |
In-Person Training | - (0 ratings) | 8.8 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (1 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Professional Services | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Best Support System | Cherwell Service Management | |
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Likelihood to Recommend | Appsbd No answers on this topic | Ivanti |
Pros | Appsbd No answers on this topic | Ivanti |
Cons | Appsbd No answers on this topic | Ivanti |
Likelihood to Renew | Appsbd No answers on this topic | Ivanti |
Usability | Appsbd No answers on this topic | Ivanti |
Reliability and Availability | Appsbd No answers on this topic | Ivanti |
Performance | Appsbd No answers on this topic | Ivanti |
Support Rating | Appsbd No answers on this topic | Ivanti |
In-Person Training | Appsbd No answers on this topic | Ivanti |
Online Training | Appsbd No answers on this topic | Ivanti |
Implementation Rating | Appsbd No answers on this topic | Ivanti |
Alternatives Considered | Appsbd No answers on this topic | Ivanti |
Contract Terms and Pricing Model | Appsbd No answers on this topic | Ivanti |
Scalability | Appsbd No answers on this topic | Ivanti |
Professional Services | Appsbd No answers on this topic | Ivanti |
Return on Investment | Appsbd No answers on this topic | Ivanti |
ScreenShots |