BIGContacts vs. YetiForce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
YetiForce CRM
Score 9.0 out of 10
N/A
YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
Pricing
BIGContactsYetiForce CRM
Editions & Modules
Business Plan
$9.99
per month per user
YetiForce CRM
Free
Offerings
Pricing Offerings
BIGContactsYetiForce CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
More Pricing Information
Features
BIGContactsYetiForce CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
YetiForce CRM
8.6
1 Ratings
11% above category average
Customer data management / contact management9.87 Ratings9.01 Ratings
Workflow management9.57 Ratings9.01 Ratings
Territory management9.46 Ratings9.01 Ratings
Opportunity management9.57 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings8.01 Ratings
Contract management9.67 Ratings9.01 Ratings
Quote & order management9.76 Ratings8.01 Ratings
Interaction tracking9.75 Ratings8.01 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Case management9.86 Ratings8.01 Ratings
Call center management9.56 Ratings8.01 Ratings
Help desk management9.86 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
YetiForce CRM
7.5
1 Ratings
1% below category average
Lead management9.76 Ratings8.01 Ratings
Email marketing9.36 Ratings7.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Task management10.06 Ratings9.01 Ratings
Billing and invoicing management9.86 Ratings7.01 Ratings
Reporting9.96 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
YetiForce CRM
7.7
1 Ratings
1% above category average
Forecasting9.34 Ratings8.01 Ratings
Pipeline visualization9.64 Ratings7.01 Ratings
Customizable reports9.74 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
21% above category average
YetiForce CRM
9.0
1 Ratings
17% above category average
Custom fields10.04 Ratings10.01 Ratings
Custom objects9.44 Ratings10.01 Ratings
Scripting environment9.04 Ratings8.01 Ratings
API for custom integration8.74 Ratings8.01 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
YetiForce CRM
7.5
1 Ratings
10% below category average
Single sign-on capability9.53 Ratings7.01 Ratings
Role-based user permissions10.03 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
YetiForce CRM
8.0
1 Ratings
10% above category average
Social data10.03 Ratings8.01 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
YetiForce CRM
-
Ratings
Marketing automation8.53 Ratings00 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
23% above category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Mobile access9.53 Ratings8.01 Ratings
Best Alternatives
BIGContactsYetiForce CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsYetiForce CRM
Likelihood to Recommend
9.6
(10 ratings)
9.0
(1 ratings)
Usability
9.5
(9 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
-
(0 ratings)
User Testimonials
BIGContactsYetiForce CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
YetiForce
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
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Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
YetiForce
  • Detailed customization
  • Stability and speed
  • Customer support
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
YetiForce
  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
YetiForce
No answers on this topic
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
YetiForce
No answers on this topic
Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
Read full review
YetiForce
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
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Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
YetiForce
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review
ScreenShots

YetiForce CRM Screenshots

Screenshot of DashboardScreenshot of MapScreenshot of MultiImageScreenshot of Screenshot of Screenshot of Notifications