We looked into competitors like Trend Micro and Sophos throughout our research into cloud security solutions. Kaspersky Hybrid Cloud Security stands out as the best option because of its superior threat detection capabilities, its ability to easily integrate with widespread …
Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.
If you have a hybrid cloud architecture and are looking for a flexible and complete security solution, Kaspersky Hybrid Cloud Security is what you need. Despite some minor difficulties, the solution's effectiveness in threat detection, scalability, and interoperability with multiple cloud platforms positions it as a significant asset for safeguarding dynamic and hybrid cloud settings.
Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
The cloud-based console provides for easy computer management and deployment.
Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
Computers can be grouped into different categories, with different policies automatically deployed to each category.
Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
Ease of use: We find the solution's interface and management console complex and difficult to navigate.
Limited scalability: We find that the solution has limited scalability options, making it difficult to accommodate the needs of larger organizations.
Limited reporting and analytics capabilities: We find that the solution's reporting and analytics capabilities are limited, making it difficult to gain visibility into the security status of their environment.
High cost, It's an expensive investment for small organization like us.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.
Protection against advanced threats, as the solution includes advanced threat prevention technologies, such as sandboxing and detection of abnormal behavior in daily accesses. Centralized management, allows you to manage the security of several devices from a single management console.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
Kaspersky Hybrid Cloud Security is better on scanning and removing malware. It got automated removal and got a feature called advanced disinfection. If we can’t remove trying to restart the device the remove it also we can control everything on devices like apps, devices and even the websites the administrator can determine which group or device can access.
The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
It has negatively impacted our ROI as we have to spend too many man-hours managing the product and reinstalling it.
We have had to remove the software 6 months early due to continuing issues and concerns over the protection offered. This has caused us to lose out on licensing costs already paid for.
