What users are saying about
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 39 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 3.1 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
Bluehost
Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.

Verified User
Project Manager in Product Management
Consumer Goods Company, 501-1000 employeesSungard AS Managed Hosting
When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.
Assistant General Manager
Airports Authority of IndiaAirlines/Aviation, 10,001+ employees
Pros
Bluehost
- Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
- Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
- Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!

Verified User
Employee in Information Technology
Education Management Company, 201-500 employeesSungard AS Managed Hosting
- Security - no-one can access your systems, even you!

Verified User
Employee in Information Technology
Internet Company, 11-50 employeesCons
Bluehost
- Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
- Provide more than one free domain on the Plus plan.
- Offer site migration - not an option I saw when I signed up.
Online digital business coach
Self-employedE-Learning, 1-10 employees
Sungard AS Managed Hosting
- I needed support for many modules, where I think I was not satisfied.
- The detailing of each module is lacking.
- If you form clutter of files, there is no solution for it.
Product Manager
ANS Commerce - E-commerce Solutions for IndiaInternet, 11-50 employees
Usability
Bluehost
Bluehost 9.0
Based on 2 answers
I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
Online digital business coach
Self-employedE-Learning, 1-10 employees
Sungard AS Managed Hosting
No score
No answers yet
No answers on this topic
Support Rating
Bluehost
Bluehost 8.5
Based on 12 answers
They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.
Founder
Raw AthleticsSports, 1-10 employees
Sungard AS Managed Hosting
Sungard AS Managed Hosting 1.0
Based on 1 answer
Support is completely inflexible in their policies and procedures, turning even the simplest request into a months-long ordeal.

Verified User
Employee in Information Technology
Internet Company, 11-50 employeesAlternatives Considered
Bluehost
Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.

Verified User
Director in Marketing
Graphic Design Company, 1-10 employeesSungard AS Managed Hosting
I would select Sungard on the basis of technology foundation and functionality. It gave me an ample amount of features which I could use in a better way. The inter-team communication gets a better structure than the other products. I would use it on the basis of the above mentioned points. This has proven to be a good support for my team.
Assistant General Manager
Airports Authority of IndiaAirlines/Aviation, 10,001+ employees
Return on Investment
Bluehost
- It allowed me to get my website up and running and sell services.
- It is fairly low cost, so it was easy to recoup my investment.
- Having to pay for a whole year upfront made it take a little longer to get the return on my investment.
Owner
Small Business Help GroupMarketing and Advertising, 1-10 employees
Sungard AS Managed Hosting
- Positive - Inter-department report flow was quick.
- Positive - Defined process gave us a defined to finish our goals.
- Negative - Detailing on each module is less.
Product Manager
ANS Commerce - E-commerce Solutions for IndiaInternet, 11-50 employees
Pricing Details
Bluehost
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Bluehost Editions & Modules
Edition
Shared Web Hosting | $3.95-$26.991 |
---|---|
VPS Hosting | $19.99 - $119.992 |
Dedicated Hosting | $79.99-$209.992 |
Shared WordPress Hosting | $3.95-$16.992 |
Managed WordPress (beta) | $19.953 |
Blue Sky Live WordPress Support | $29.00-$149.004 |
eCommerce - WooCommerce Hosting | $15.95-$49.955 |
- per month for 36 month term
- per month
- per month for 36 month term
- per month
- per month, 1 month to 36 month terms available
Additional Pricing Details
—Sungard AS Managed Hosting
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Sungard AS Managed Hosting Editions & Modules
—