Broadcom Automic Automation vs. CA Service Management, with CA Service Desk Manager
Broadcom Automic Automation vs. CA Service Management, with CA Service Desk Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadcom Automic Automation | N/A | Broadcom Automic Automation (formerly the CA Automic Business Automation Platform)is a workload automation and release / deployment management offering supported by Broadcom, which provides an open, scalable and unified approach to driving automation across, enableing the user to reduce time-to-value and increase business agility by using automation as the backbone of digital transformation. | N/A | |
CA Service Management | N/A | CA Service Management, including CA Desk Manager, is a fully-featured ITSM platform, now from Broadcom. It competes with BMC Remedy, ServiceNow, FrontRange ITSM, Cherwell Service Management etc. It is based on technology acquired by CA in 2010 with Nimsoft, and is now supported by Broadcom since the 2018 acquisition. | N/A |
Broadcom Automic Automation | CA Service Management, with CA Service Desk Manager | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Broadcom Automic Automation | CA Service Management, with CA Service Desk Manager | |
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Workload Automation |
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ITSM asset management |
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Change management |
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Broadcom Automic Automation | CA Service Management, with CA Service Desk Manager | |
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Small Businesses | No answers on this topic | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Apache Airflow Score 8.6 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Control-M Score 9.3 out of 10 | ManageEngine ServiceDesk Plus Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Broadcom Automic Automation | CA Service Management, with CA Service Desk Manager | |
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Likelihood to Recommend | 8.2 (4 ratings) | 9.0 (12 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 4.1 (6 ratings) |
Support Rating | 4.5 (2 ratings) | - (0 ratings) |
Broadcom Automic Automation | CA Service Management, with CA Service Desk Manager | |
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Likelihood to Recommend | ![]() Broadcom
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Pros | ![]() Broadcom
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Cons | ![]() Broadcom
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Likelihood to Renew | ![]() Broadcom
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Support Rating | ![]() Broadcom
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Alternatives Considered | ![]() Broadcom
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Return on Investment | ![]() Broadcom
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