12 Ratings
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Score 7.6 out of 100
9 Ratings
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Score 5 out of 100

Attribute Ratings

  • ITRS Geneos is rated higher in 1 area: Likelihood to Recommend
  • Broadcom Unified Infrastructure Management and ITRS Geneos are tied in 1 area: Support Rating

Likelihood to Recommend

7.0

Broadcom Unified Infrastructure Management

70%
6 Ratings
8.0

ITRS Geneos

80%
2 Ratings

Likelihood to Renew

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

ITRS Geneos

N/A
0 Ratings

Usability

9.0

Broadcom Unified Infrastructure Management

90%
1 Rating

ITRS Geneos

N/A
0 Ratings

Support Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings
9.0

ITRS Geneos

90%
2 Ratings

Implementation Rating

9.0

Broadcom Unified Infrastructure Management

90%
2 Ratings

ITRS Geneos

N/A
0 Ratings

Likelihood to Recommend

Broadcom

Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
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ITRS

ITRS Geneos is well suited in any situation where uptime is mission critical.
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Pros

Broadcom

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
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ITRS

  • ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
  • Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
  • ITRS Geneos' new UI is quick, responsive and user-friendly.
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Cons

Broadcom

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
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ITRS

  • The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.
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Pricing Details

Broadcom Unified Infrastructure Management

Starting Price

Editions & Modules

Broadcom Unified Infrastructure Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ITRS Geneos

    Starting Price

    Editions & Modules

    ITRS Geneos editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Broadcom

      Meets our business requirements
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      ITRS

      No answers on this topic

      Usability

      Broadcom

      Easy to configure and use.
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      ITRS

      No answers on this topic

      Support Rating

      Broadcom

      Exceed Expectations.
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      ITRS

      ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
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      Implementation Rating

      Broadcom

      Plan it out based on your requirements.
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      ITRS

      No answers on this topic

      Alternatives Considered

      Broadcom

      All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
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      ITRS

      Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
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      Return on Investment

      Broadcom

      • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
      • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
      • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
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      ITRS

      • Prevented losses in trades
      • Efficient server maintenance
      • Preventative server maintenance
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