Bucher + Suter vs. Salesforce Service Cloud
Bucher + Suter vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bucher + Suter | N/A | German company Bucher + Suter offers a suite of Cisco focused CRM connectors and tools for improving contact center operations, including agent and supervisor desktop technology, as well as the TAO and Fusion products for Cisco Finesse, to drive agent productivity. | N/A | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Bucher + Suter | Salesforce Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Bucher + Suter | Salesforce Service Cloud | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bucher + Suter | Salesforce Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Bucher + Suter | Salesforce Service Cloud | |
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Likelihood to Recommend | Bucher + Suter No answers on this topic | Salesforce |
Pros | Bucher + Suter No answers on this topic | Salesforce |
Cons | Bucher + Suter No answers on this topic | Salesforce |
Likelihood to Renew | Bucher + Suter No answers on this topic | Salesforce |
Usability | Bucher + Suter No answers on this topic | Salesforce |
Reliability and Availability | Bucher + Suter No answers on this topic | Salesforce |
Performance | Bucher + Suter No answers on this topic | Salesforce |
Support Rating | Bucher + Suter No answers on this topic | Salesforce |
Implementation Rating | Bucher + Suter No answers on this topic | Salesforce |
Alternatives Considered | Bucher + Suter No answers on this topic | Salesforce |
Return on Investment | Bucher + Suter No answers on this topic | Salesforce |
ScreenShots | Salesforce Service Cloud Screenshots |