Likelihood to Recommend Calero's robust telecom expense management and call accounting capabilities make it well suited for large organizations with complex communication expenses. Calero's mobile device management features make it well suited for our organization with employees who work remotely or in the field. As an organization that needs to keep our communication expenses within budget: Calero's cost control features, such as invoicing and payment management, make it well suited for our organization and keep our communication expenses within budget.
Read full review Responsive (formerly RFPIO)
1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template.
Read full review Pros Improve business process agility Creating internal/operational efficiencies Simple to use very adaptable several points of integration Read full review Responsive (formerly RFPIO)
Live collaboration - the ability for multiple experts to simultaneously work on the same RFP. Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams. Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition. Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way. Read full review Cons User interface: The software's interface could be made more user-friendly, with more intuitive navigation and clearer presentation of data and information. Data analytics: Calero's data analytics capabilities could be enhanced to provide more detailed and actionable insights into an organization's communication and information expenses. Read full review Responsive (formerly RFPIO)
Reporting and Analytics is basic, you can purchase advanced analytics though It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team Really great new features, but expensive Read full review Likelihood to Renew Responsive (formerly RFPIO)
UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively.
Read full review Support Rating Responsive (formerly RFPIO)
The team at RFPIO is extremely responsive. If I email our account manager or report a bug, I usually hear back within two hours. Additionally, they are quick to make software adjustments based on customer requests and needs. We had a really complicated Excel sheet that their team ended up having to upload for me because of the amount of manual work I was doing. Based on that, they updated the software within two release cycles to make the process more automated, so that future Excel uploads would be more streamlined. I have also had several suggestions implemented rather quickly, and they don't hesitate to reach out for clarification when needed.
Read full review Implementation Rating Responsive (formerly RFPIO)
We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
Read full review Alternatives Considered Calero may be a good choice for the organizations that are looking for a well-established and well-regarded solution specifically for telecom expense management, but may not be the best choice for organizations with broader IT cost optimization needs.
Read full review Responsive (formerly RFPIO)
RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly and very easy to navigate. Their Answer library is simple and far less complex than
Qvidian /Inland. Little to no learning curve.
Read full review Return on Investment it helps us accurately and efficiently manage our telecom expenses it identify cost reduction our telecom investments are used in the most optimized Read full review Responsive (formerly RFPIO)
I don't have access to the actual ROI data, but we would continue to invest in RFPIO as a company only if it were providing us with the results to win RFPs. RFPIO makes the task of filling out RFP responses much faster for me. RFPIO helps our team be able to divide out RFP chores easily, because we know we all have access to the same high-quality source for information. Read full review ScreenShots