What users are saying about
1 Rating
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Score 10 out of 100
14 Ratings
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Score 8 out of 100

Likelihood to Recommend

Canopy Practice Management

No answer on this topic is available.

Dentrix

[Dentrix is] well suited for a busy practice like my own. Does require a significant up front investment. It was already in place when I purchased the practice from the previous owner. May not be suited for a smaller practice that would not find value in the upfront costs associated with it.
Anonymous | TrustRadius Reviewer

Pros

Canopy Practice Management

  • Client information management
  • Task tracking
  • Time Tracking
Larry Collins | TrustRadius Reviewer

Dentrix

  • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
  • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
  • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
Anonymous | TrustRadius Reviewer

Cons

Canopy Practice Management

  • I wish Contact information could contain active hyperlinks
  • I wish reports could be generated based on TAGS
  • I wish contact lists could be generated based on filters
Larry Collins | TrustRadius Reviewer

Dentrix

  • treatment planner improvement
  • Have to click to many times to get to some steps
  • Difficult to email the ledger to a patient
  • Would like to be able to customize it more
  • Sometimes it freezes
Mona Edwards | TrustRadius Reviewer

Support Rating

Canopy Practice Management

No score
No answers yet
No answers on this topic

Dentrix

Dentrix 8.0
Based on 2 answers
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Canopy Practice Management

LIGHT YEARS ahead of PCS. We hated it
Larry Collins | TrustRadius Reviewer

Dentrix

To continue why Dentrix is a solid application, its important to look into the training and learning curve time. With Dentrix support is very strong and can quickly assist with issues you may be having. Dentrix offers a monthly maintenance plan which makes support and updates simple and included in that plan
Anonymous | TrustRadius Reviewer

Return on Investment

Canopy Practice Management

  • Big impact on profitability based on the ability to set budgets and track time
Larry Collins | TrustRadius Reviewer

Dentrix

  • It continues to give us a good ROI
  • The monthly support payment of $200 covers all updates and support
  • It's easy to electronically file insurance with attachments such as photos, narratives, and x-rays. If all the insurance companies would start accepting everything electronically that would eliminate our having to print claims and file them snail mail.
Loyd Dowd, DDS FICOI MCSD | TrustRadius Reviewer

Pricing Details

Canopy Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dentrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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