TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capterra

    Score8.4 out of 10
    N/ACapterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.N/A

    G2 Seller Solutions

    Score6.7 out of 10
    N/AG2 Seller Solutions in an online review website and intent data provider. The vendor promises to help tech companies establish their presence, build their online reputation, and connect with active buyers in their target audience.N/A
    Pricing
    CapterraG2 Seller Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CapterraG2 Seller Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CapterraG2 Seller Solutions
    Considered Both Products
    Capterra
    No answer on this topic
    G2
    Chose G2 Seller Solutions
    Both platforms are broadly alike and offer very similar capabilities. In my opinion, TrustRadius is optimized for the review process: getting new reviews, checking on them, classifying the quotes, opening discussions with our users, and providing them feedback. In comparison, …
    Incentivized
    Chose G2 Seller Solutions
    G2 and TrustRadius are the top two platforms that I like in terms of reviews. Firstly, the support team is very responsive and if I have any questions, they will ensure that it gets answered relatively quickly. On top of that, they ensure that each review is proper and the …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    CapterraG2 Seller Solutions
    Small Businesses
    SourceForge
    Score9.9 out of 10
    SourceForge
    Score9.9 out of 10
    Medium-sized Companies
    SourceForge
    Score9.9 out of 10
    SourceForge
    Score9.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CapterraG2 Seller Solutions
    Likelihood to Recommend
    8.5
    (8 ratings)
    9.0
    (3 ratings)
    Usability
    9.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    CapterraG2 Seller Solutions
    Likelihood to Recommend
    Capterra
    Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
    Incentivized
    Read full review
    G2
    G2 Seller Solutions provides us with valuable client insights through the reviews we generate. We use these reviews to establish our position in the market. It also helps to differentiate us against our competitors. We can use the reviews and reports to help solidify our positions or even validate some of the claims we make. Our sales team can use this to help during their sales process as well. That helps them provide third-party validation.
    Incentivized
    Read full review
    Pros
    Capterra
    • Reviews
    • Great SEO and online presence
    • Highly respected place for reviews
    • Great product review and methodology
    • Very usable site
    • Great listing feature
    • Great PPC feature if needed
    Incentivized
    Read full review
    G2
    • Supports in running campaigns to get new reviews
    • Provides real-time information on our positioning against the competitors
    • Offer relevant intent data
    Incentivized
    Read full review
    Cons
    Capterra
    • It's not so clear when product reviews are being sponsored
    • You can offer more sorting options like by price or number of reviews
    • Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
    Incentivized
    Read full review
    G2
    • Lead generation could be improved as it does not generate as much leads as we want
    • Being able to download data (Eg. reviews to consolidate and discuss with the broader team on what can be improved on)
    • Certify the people reviewing the products are people in the same industry.
    Incentivized
    Read full review
    Usability
    Capterra
    Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
    Incentivized
    Read full review
    G2
    No answers on this topic
    Support Rating
    Capterra
    No answers on this topic
    G2
    The G2 CSM and team we work with is always helpful, engaged, and cares about our goals. They do a great job of crafting solutions that fit what we need from our side. They don't force anything on us and are always respectful of the challenges we face on the vendor side
    Incentivized
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    Alternatives Considered
    Capterra
    Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
    Read full review
    G2
    Both platforms are broadly alike and offer very similar capabilities. In my opinion, TrustRadius is optimized for the review process: getting new reviews, checking on them, classifying the quotes, opening discussions with our users, and providing them feedback. In comparison, G2 Seller Solutions focuses on providing vendors with benchmark information, more actionable intent data, and resources to take advantage of awards and grids.
    Incentivized
    Read full review
    Return on Investment
    Capterra
    • Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
    • I love the honest customer reviews from verified users.
    • It's free!
    Incentivized
    Read full review
    G2
    • Brand Awareness
    • More leads coming in
    • Marketing and Research
    Incentivized
    Read full review
    ScreenShots