Capterra vs. G2 Seller Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capterra
Score 7.4 out of 10
N/A
Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.N/A
G2 Seller Solutions
Score 7.2 out of 10
N/A
G2 Seller Solutions in an online review website and intent data provider. The vendor promises to help tech companies establish their presence, build their online reputation, and connect with active buyers in their target audience.N/A
Pricing
CapterraG2 Seller Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CapterraG2 Seller Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CapterraG2 Seller Solutions
Considered Both Products
Capterra

No answer on this topic

G2 Seller Solutions
Chose G2 Seller Solutions
Both platforms are broadly alike and offer very similar capabilities. In my opinion, TrustRadius is optimized for the review process: getting new reviews, checking on them, classifying the quotes, opening discussions with our users, and providing them feedback. In comparison, …
Chose G2 Seller Solutions
G2 and TrustRadius are the top two platforms that I like in terms of reviews. Firstly, the support team is very responsive and if I have any questions, they will ensure that it gets answered relatively quickly. On top of that, they ensure that each review is proper and the …
Best Alternatives
CapterraG2 Seller Solutions
Small Businesses
SourceForge
SourceForge
Score 9.2 out of 10
SourceForge
SourceForge
Score 9.2 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 9.2 out of 10
SourceForge
SourceForge
Score 9.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CapterraG2 Seller Solutions
Likelihood to Recommend
8.5
(8 ratings)
9.0
(3 ratings)
Usability
9.7
(3 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
CapterraG2 Seller Solutions
Likelihood to Recommend
Capterra
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
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G2
G2 Seller Solutions provides us with valuable client insights through the reviews we generate. We use these reviews to establish our position in the market. It also helps to differentiate us against our competitors. We can use the reviews and reports to help solidify our positions or even validate some of the claims we make. Our sales team can use this to help during their sales process as well. That helps them provide third-party validation.
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Pros
Capterra
  • Reviews
  • Great SEO and online presence
  • Highly respected place for reviews
  • Great product review and methodology
  • Very usable site
  • Great listing feature
  • Great PPC feature if needed
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G2
  • Supports in running campaigns to get new reviews
  • Provides real-time information on our positioning against the competitors
  • Offer relevant intent data
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Cons
Capterra
  • It's not so clear when product reviews are being sponsored
  • You can offer more sorting options like by price or number of reviews
  • Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
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G2
  • Lead generation could be improved as it does not generate as much leads as we want
  • Being able to download data (Eg. reviews to consolidate and discuss with the broader team on what can be improved on)
  • Certify the people reviewing the products are people in the same industry.
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Usability
Capterra
Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
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G2
No answers on this topic
Support Rating
Capterra
No answers on this topic
G2
The G2 CSM and team we work with is always helpful, engaged, and cares about our goals. They do a great job of crafting solutions that fit what we need from our side. They don't force anything on us and are always respectful of the challenges we face on the vendor side
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Alternatives Considered
Capterra
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
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G2
Both platforms are broadly alike and offer very similar capabilities. In my opinion, TrustRadius is optimized for the review process: getting new reviews, checking on them, classifying the quotes, opening discussions with our users, and providing them feedback. In comparison, G2 Seller Solutions focuses on providing vendors with benchmark information, more actionable intent data, and resources to take advantage of awards and grids.
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Return on Investment
Capterra
  • Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
  • I love the honest customer reviews from verified users.
  • It's free!
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G2
  • Brand Awareness
  • More leads coming in
  • Marketing and Research
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ScreenShots