Casengo vs. Salesforce Service Cloud
Casengo vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Casengo | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $0 | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
Casengo | Salesforce Service Cloud | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Casengo | Salesforce Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Casengo | Salesforce Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Casengo | Salesforce Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Casengo | Salesforce Service Cloud | |
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Likelihood to Recommend | Casengo No answers on this topic | Salesforce |
Pros | Casengo No answers on this topic | Salesforce |
Cons | Casengo No answers on this topic | Salesforce |
Likelihood to Renew | Casengo No answers on this topic | Salesforce |
Usability | Casengo No answers on this topic | Salesforce |
Reliability and Availability | Casengo No answers on this topic | Salesforce |
Performance | Casengo No answers on this topic | Salesforce |
Support Rating | Casengo No answers on this topic | Salesforce |
Implementation Rating | Casengo No answers on this topic | Salesforce |
Alternatives Considered | Casengo No answers on this topic | Salesforce |
Return on Investment | Casengo No answers on this topic | Salesforce |
ScreenShots | Casengo Screenshots | Salesforce Service Cloud Screenshots |