Castel Connects vs. Zendesk Talk
Castel Connects vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Castel Connects | N/A | Castel Connect is a call center software offering from castell. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Castel Connects | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Castel Connects | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Castel Connects | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Castel Connects | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Castel Connects | Zendesk Talk | |
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Likelihood to Recommend | Castel Communications LLC No answers on this topic | Zendesk |
Pros | Castel Communications LLC No answers on this topic | Zendesk |
Cons | Castel Communications LLC No answers on this topic | Zendesk |
Support Rating | Castel Communications LLC No answers on this topic | Zendesk |
Alternatives Considered | Castel Communications LLC No answers on this topic | Zendesk |
Return on Investment | Castel Communications LLC No answers on this topic | Zendesk |
ScreenShots |