What users are saying about
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Top Rated
60 Ratings
15 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
15 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Catchpoint is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
8.0

Tivoli

80%
3 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

Tivoli

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings

Tivoli

N/A
0 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings

Tivoli

N/A
0 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
Anonymous | TrustRadius Reviewer

Tivoli

For either DB2 or zLinux, Tivoli is hands-down the best solution. For Oracle and other operating systems, there are more advanced solutions available. Some of these features are considered "game-changing" by our Sys Admins. Of the three solutions I've dealt with, Tivoli ranks right in the middle with cost, features, and complexity. A nice solution (and the best for the options I listed above), but not cutting-edge.
Anonymous | TrustRadius Reviewer

Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
Habtamu Asfaw | TrustRadius Reviewer

Tivoli

  • Fully customizable
  • Automate various portions of various applications
  • Great at Access Management (but also Release, Change, Event, etc)
Shaun Houshmand | TrustRadius Reviewer

Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
Anonymous | TrustRadius Reviewer

Tivoli

  • Tivoli is not manageable from the GUI console and I believe it needs a dedicated resource to manage the software.
  • Tivoli (TSM) configuration is complex, granular, and scalable with customizable configuration features, but it requires a good administrator that has a strong knowledge of the product.
  • It needs additional agents or plugins for administration; for example, I have to use an MMC plug-in on the servers.
Naveen Sharma | TrustRadius Reviewer

Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Tivoli

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.
Anonymous | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
Anonymous | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Brian Gill | TrustRadius Reviewer

Tivoli

Tivoli sits right in the middle of these two products, all things considered. Each has its own strengths (Cohesity has bells and whistles, CommVault works well with Microsoft). Tivoli is a nice blend and rock-solid once implemented.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
Anonymous | TrustRadius Reviewer

Tivoli

  • Single sign on and web-threat protection
  • Cutting down time to enter multiple usernames and passwords
  • Cutting support call times across multi apps
Shaun Houshmand | TrustRadius Reviewer

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