Catchpoint vs. Tivoli Monitoring (legacy)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 8.8 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.
$10,000
per year
Tivoli Monitoring (legacy)
Score 5.0 out of 10
N/A
Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications. It is a legacy product.N/A
Pricing
CatchpointTivoli Monitoring (legacy)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CatchpointTivoli Monitoring (legacy)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointTivoli Monitoring (legacy)
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CatchpointTivoli Monitoring (legacy)
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SolarWinds Pingdom
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Score 9.5 out of 10
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Score 7.7 out of 10
Medium-sized Companies
Cisco ThousandEyes
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Score 8.9 out of 10
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ManageEngine ADAudit Plus
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All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointTivoli Monitoring (legacy)
Likelihood to Recommend
8.9
(81 ratings)
2.0
(1 ratings)
Likelihood to Renew
9.1
(3 ratings)
-
(0 ratings)
Usability
8.1
(3 ratings)
-
(0 ratings)
Support Rating
9.5
(79 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
CatchpointTivoli Monitoring (legacy)
Likelihood to Recommend
Catchpoint Systems Inc
I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
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Discontinued Products
If you are looking for a software that looks decent but is not something you truly rely on, this is it. I have had bad experiences with IBM Tivoli Monitoring reporting on system errors that were not evident on the systems themselves at all. There is a lot of specific alerting you can set up which is nice.
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Pros
Catchpoint Systems Inc
  • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
  • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
  • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
  • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
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Discontinued Products
  • The GUI is easy to read.
  • The software is fairly easy to configure.
  • Almost real-time.
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Cons
Catchpoint Systems Inc
  • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
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Discontinued Products
  • The software is not reliable at all.
  • Reports errors that are false-negatives.
  • Hard to configure alarms/alerts.
  • Bulky installation (takes up quite a bit of space).
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Likelihood to Renew
Catchpoint Systems Inc
The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
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Discontinued Products
No answers on this topic
Usability
Catchpoint Systems Inc
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Discontinued Products
No answers on this topic
Support Rating
Catchpoint Systems Inc
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
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Discontinued Products
No answers on this topic
Implementation Rating
Catchpoint Systems Inc
very easy to implement as the product is user-friendly
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Discontinued Products
No answers on this topic
Alternatives Considered
Catchpoint Systems Inc
Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
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Discontinued Products
We selected IBM Tivoli Monitoring as a bundle deal, other than that I would have probably gone with another vendor. We use Brocade Network Advisor for our SAN also which I would suggest to anyone over this software. The software has not been that reliable for me since we started using it.
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Return on Investment
Catchpoint Systems Inc
  • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
  • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
  • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
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Discontinued Products
  • I would not purchase this again.
  • Other software monitoring tools have been more reliable and easier to manage.
  • Difficult to manage, if you patch the server the software is installed on and have to reboot it, IBM Tivoli Monitoring does not come up clean.
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ScreenShots