Catchpoint If You Can
January 05, 2024

Catchpoint If You Can

Drazen Kerzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint




I primarily leverage Catchpoint for performance
testing purposes, focusing on metrics such as Time-to-First Byte (TTFB),
response times, and availability. These measurements can be conducted
at a granular level targeting specific regions or globally.
Additionally, it serves as an efficient tool for rapid troubleshooting
through instant tests and allows in-depth analysis of website optimisation by examining waterfall charts. Furthermore, I find
Catchpoint instrumental in identifying request routing and inspecting
peering connections.
Catchpoint provides me with the ability to configure tests to run
within a specified timeframe at custom intervals, overwrite headers,
collect data per host/zone, and generate graphical reports segmented by
individual request components. The comprehensive empirical data coupled
with visual representations significantly enhances my capacity to
deliver accurate, reliable, and transparent technical presentations.
  • Network Path Analysis - these insights are valuable when troubleshooting performance issues, identifying bottlenecks, or optimising routing configurations.
  • Detailed Reporting & Analytics - the platform offers various visualisation options, including charts, graphs, and heatmaps, making it easy to understand and interpret the data collected during monitoring sessions.
  • Advanced Testing Options - there are advanced testing capabilities such as multi-step transactions, scripted browser sessions, and customisable test configurations which help when we need to simulate complex user scenarios.
  • Jump from the old user interface to the new one was a bit confusing
  • Browser script recorder not always creating the correct code - however great Catchpoint support is always at hand to assist
  • Selecting (check/uncheck) test nodes in reports can sometimes be difficult (when there is a lots of nodes used)
  • Catchpoint definitely helps us on our mission to prepare insightful technical presentations - it is independent 3rd party tool that reconfirms benefits of services we provide.
Catchpoint exceptional service has consistently exceeded my expectations.
Their technical expertise, coupled with their timely responses to
queries and issues, demonstrates their dedication to customer
satisfaction. Additionally, the
support team's ability to provide actionable advice and guidance has
enabled me to resolve complex problems efficiently and effectively.



When I joined Edgio (Edgecast) back in 2013,
Catchpoint was already a tool that was being utilised within the
organisation. After attending an initial one-hour demo and setting up a
few monitoring tests, I quickly became comfortable with the platform's
features and functionalities.
As time went on, I continued to learn about more advanced
capabilities of Catchpoint, as well as the various updates and new
features released by the company. These releases kept pace with industry
trends, ensuring that our organisation was always equipped with the
latest performance testing tools and techniques.
In addition to providing an initial demo and training session,
Catchpoint's support team consistently delivered follow-up trainings to
ensure we were maximising the potential of their platform.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

I find Catchpoint to be a great tool for the performance/availability monitoring, reporting and troubleshooting.
It could be an overkill for a quick QA purposes perhaps, but I still utilise it even for that.