Celoxis vs WORKetc | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 7 reviews and ratings

Score 7 out of 10

Based on 47 reviews and ratings

Feature Set Ratings

Project Management

8.3

Celoxis

83%

WORKetc

Feature Set Not Supported

N/A

Celoxis ranks higher in 14/14 features

Task Management

9.3

93%

4 Ratings

N/A

0 Ratings

Resource Management

7.7

77%

4 Ratings

N/A

0 Ratings

Gantt Charts

7.7

77%

4 Ratings

N/A

0 Ratings

Scheduling

8.5

85%

3 Ratings

N/A

0 Ratings

Workflow Automation

7.5

75%

3 Ratings

N/A

0 Ratings

Team Collaboration

7.3

73%

4 Ratings

N/A

0 Ratings

Support for Agile Methodology

9.0

90%

1 Rating

N/A

0 Ratings

Support for Waterfall Methodology

10.0

100%

1 Rating

N/A

0 Ratings

Document Management

8.0

80%

2 Ratings

N/A

0 Ratings

Email integration

9.0

90%

2 Ratings

N/A

0 Ratings

Mobile Access

6.0

60%

1 Rating

N/A

0 Ratings

Timesheet Tracking

8.5

85%

3 Ratings

N/A

0 Ratings

Change request and Case Management

9.0

90%

2 Ratings

N/A

0 Ratings

Budget and Expense Management

8.0

80%

3 Ratings

N/A

0 Ratings

Professional Services Automation

8.3

Celoxis

83%

WORKetc

Feature Set Not Supported

N/A

Celoxis ranks higher in 4/4 features

Quotes/estimates

8.5

85%

3 Ratings

N/A

0 Ratings

Invoicing

7.0

70%

2 Ratings

N/A

0 Ratings

Project & financial reporting

7.5

75%

3 Ratings

N/A

0 Ratings

Integration with accounting software

10.0

100%

1 Rating

N/A

0 Ratings

Sales Force Automation

Celoxis

Feature Set Not Supported

N/A

7.9

WORKetc

79%

WORK[etc] ranks higher in 8/8 features

Customer data management / contact management

N/A

0 Ratings

8.6

86%

13 Ratings

Workflow management

N/A

0 Ratings

8.3

83%

12 Ratings

Opportunity management

N/A

0 Ratings

7.8

78%

10 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A

0 Ratings

7.9

79%

13 Ratings

Contract management

N/A

0 Ratings

7.3

73%

1 Rating

Quote & order management

N/A

0 Ratings

8.1

81%

8 Ratings

Interaction tracking

N/A

0 Ratings

7.8

78%

2 Ratings

Channel / partner relationship management

N/A

0 Ratings

7.3

73%

1 Rating

Customer Service & Support

Celoxis

Feature Set Not Supported

N/A

8.3

WORKetc

83%

WORK[etc] ranks higher in 3/3 features

Case management

N/A

0 Ratings

9.0

90%

11 Ratings

Call center management

N/A

0 Ratings

7.3

73%

1 Rating

Help desk management

N/A

0 Ratings

8.5

85%

12 Ratings

Marketing Automation

Celoxis

Feature Set Not Supported

N/A

7.4

WORKetc

74%

WORK[etc] ranks higher in 2/2 features

Lead management

N/A

0 Ratings

7.7

77%

10 Ratings

Email marketing

N/A

0 Ratings

7.1

71%

9 Ratings

CRM Project Management

Celoxis

Feature Set Not Supported

N/A

8.1

WORKetc

81%

WORK[etc] ranks higher in 3/3 features

Task management

N/A

0 Ratings

8.7

87%

13 Ratings

Billing and invoicing management

N/A

0 Ratings

7.8

78%

10 Ratings

Reporting

N/A

0 Ratings

7.9

79%

12 Ratings

CRM Reporting & Analytics

Celoxis

Feature Set Not Supported

N/A

7.3

WORKetc

73%

WORK[etc] ranks higher in 2/2 features

Pipeline visualization

N/A

0 Ratings

7.5

75%

9 Ratings

Customizable reports

N/A

0 Ratings

7.2

72%

11 Ratings

Customization

Celoxis

Feature Set Not Supported

N/A

8.0

WORKetc

80%

WORK[etc] ranks higher in 3/3 features

Custom fields

N/A

0 Ratings

8.4

84%

13 Ratings

Custom objects

N/A

0 Ratings

8.2

82%

2 Ratings

API for custom integration

N/A

0 Ratings

7.3

73%

10 Ratings

Security

Celoxis

Feature Set Not Supported

N/A

8.9

WORKetc

89%

WORK[etc] ranks higher in 2/2 features

Single sign-on capability

N/A

0 Ratings

9.1

91%

1 Rating

Role-based user permissions

N/A

0 Ratings

8.8

88%

11 Ratings

Social CRM

Celoxis

Feature Set Not Supported

N/A

7.3

WORKetc

73%

WORK[etc] ranks higher in 1/1 features

Social data

N/A

0 Ratings

7.3

73%

1 Rating

Platform

Celoxis

Feature Set Not Supported

N/A

7.5

WORKetc

75%

WORK[etc] ranks higher in 1/1 features

Mobile access

N/A

0 Ratings

7.5

75%

13 Ratings

Attribute Ratings

Celoxis is rated higher in 1 area: Likelihood to Recommend

Celoxis

87%

4 Ratings

7.8

WORKetc

78%

40 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

30 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

5 Ratings

Celoxis

N/A

0 Ratings

9.1

WORKetc

91%

6 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

8 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

10 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

2 Ratings

Celoxis

N/A

0 Ratings

9.1

WORKetc

91%

4 Ratings

Celoxis

N/A

0 Ratings

8.2

WORKetc

82%

2 Ratings

Likelihood to Recommend

Celoxis is a great option if you are looking for an affordable, easy to use, easy to integrate project manegement solution. It is very powerful for waterfall project management. I evaluated more than 15 platforms and could not find any with a close evaluation in terms of cost-benefit to Celoxis. Of course there are more powerfull tools, for 10 times the price. So far, for project management, there hasn't been a requirement I haven't been able to solve with some work.It really lacks features for Agile methodologies, even if it provides a Kanban view, so far it doesn't provide and additional agile artifacts. If an organization has already reached a very mature project management practice and needs to improve on program and portfolio management, Celoxis won't provide any useful feature. If the organization has the resources (skills and time mostly) to develop some workflows and customization, it might work but with a limit. Hopefully Celoxis addresses these features in the near future.

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Verified User

Director in Other

Information Technology & Services Company, 51-200 employees

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If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.

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Melissa Bailey

VP of Corporate Operations

Wound Care AdvantageHospital & Health Care, 51-200 employees

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Pros

Project planning
Time log
Efforts analysis vs plan

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Hanan Weisman

General Manager

Adi Mainly Software Ltd.Computer Software, 11-50 employees

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Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.

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Donna Grindle, CHPSE, CHPC

President

Kardon ComplianceComputer & Network Security, 1-10 employees

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Cons

Support is at times slow to respond.
Not new user-friendly.
Not able to pull in closer or zoom the interface.

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Verified User

Consultant in Product Management

Real Estate Company, 11-50 employees

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The one key issue that it doesn't solve is resource utilisation. You are able to add the number of hours that each "to do" will take but you can't allocate that to an employee and then aggregate all that up to show how much capacity you are using or have left.
One if its great benefits is its flexibility but that is also a drawback because there are multiple ways to do the same thing. This means that to ensure consistency across all employees having your own business procedures on how to use WORKetc is vital.
Some of the financial processes don't fully reflect UK practice currently. For instance it doesn't deal with VAT on expenditure well. However we have been assured that this is being resolved.

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Ian Nicholson

Managing Director

Responsible Solutions LtdEnvironmental Services, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$25 per user, per month

Celoxis Editions & Modules

On-premise Edition

On-Premise	$450¹

per user, one time

SaaS Edition

SaaS	$25¹

per user, per month

Additional Pricing Details

Duration and Volume discounts (For SaaS) Volume discounts (For On-Premise) Free Support for 1st year (For On-Premise) Low TCO with multi-OS, database support (For On-Premise) Free Client-logins and "email-only" users One hour complimentary Celoxis Administrator course

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$78 per month

WORKetc Editions & Modules

Edition

Starter Edition	$78¹
Team	$195²
Foundations	$395³

Per Month for up to 2 Users
Per month for up to 3 Users (Each extra user + $49/month)
Per month for up to 5 Users (Each extra user + $59/month)

Additional Pricing Details

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 30 answers

We, as a company, have put a lot of time and energy into building the system to where it is for us today. With its constant improvements and our continually learning and developing, I couldn't imagine moving away from WORKetc to try a different system out. This really does give us everything that we've wanted/needed in a system without having to utilize 2-3 different products. The part that makes this so unique compared to other systems that we've used in the past is the fact that it has a project management piece built in, and that in itself is a huge driving point in why we will continue to use this.

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Deanna Perkins

Business Development Specialist

Boomer Consulting, Inc.Accounting, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 5 answers

My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.

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Marc Korody

Chief Executive Officer

Korody Business ServicesManagement Consulting, 11-50 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

WORKetc 9.1

Based on 6 answers

It never let me down. The support team never let me down.

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Runy Calmera

Owner

mydreambusinesscoach.comEducation Management, 1-10 employees

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Performance

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 8 answers

WORKetc compares well in regards to speed and reliability to other cloud-based products we use such as Google for Work. Compared to our old in-house based CRM, it is a superstar; faster, more reliable and easily run on a variety of browsers and smart phones. The program loads fast as do data screens for contacts, projects, invoices and more

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William Mullane

Marketing Manager & Growth & Innovation Team

Boise State University - TechHelp Manufacturing Extension PartnerHigher Education, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 10 answers

WORKetc offers maybe the best support in the business. Product documentation and training resources are outstanding. Support tickets or inquiries are answered quickly. If you do need to address an issue in person, it is easy to schedule a 15 or 30 minute live call with their fantastic support staff who are fast, friendly and skilled

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William Mullane

Marketing Manager & Growth & Innovation Team

Boise State University - TechHelp Manufacturing Extension PartnerHigher Education, 1001-5000 employees

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Online Training

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 2 answers

They know their stuff. They listen to your use cases. They get back to you.

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Runy Calmera

Owner

mydreambusinesscoach.comEducation Management, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

WORKetc 9.1

Based on 4 answers

The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.

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Jonathan Hickman

Network Administrator

Virtual Resort ManagerComputer Software, 11-50 employees

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Alternatives Considered

I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis, ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.

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Verified User

Director in Other

Information Technology & Services Company, 51-200 employees

View all 4 answers on this topic

We needed a CRM that would work with US. We found WORK [etc] was exactly what we needed. being able to customize the CRM around our company and further change as we go has been the best thing about it. We haven't been locked into how it is set up and can change it very quickly.

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Regan Barrett

Technical Specialist

Eco communicationsTelecommunications, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

WORKetc 8.2

Based on 2 answers

Everything is related. You can scale up your team rapidly.

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Runy Calmera

Owner

mydreambusinesscoach.comEducation Management, 1-10 employees

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Return on Investment

Positive in most cases

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Hanan Weisman

General Manager

Adi Mainly Software Ltd.Computer Software, 11-50 employees

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Setting up project templates is time-consuming - if you want to do it right. Nevertheless, it is well worth it! Routine complex projects that used to require at least six people and at least as many "silos of information" are now done with two or three people, and - at most - 2 or 3 silos of information. And that's only because I haven't fully integrated the program with our Accounting programs (and there is an API for Quickbooks). I'd say the initial investment of perhaps 80 hours on my part was saved five or ten times over during our first six months, with better accuracy, accountability, and documentation. Since then, the ROI is at least 20 or 30 times annually of my time...the one thing I can't buy more of.

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Keith Klein

Founder, Owner/Operator

OnYourMark, LLCOnline Media, 11-50 employees

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Screenshots

See All (5) Celoxis Screenshots

See All (4) WORKetc Screenshots