What users are saying about
7 Ratings
47 Ratings
7 Ratings
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Score 8.9 out of 100
47 Ratings
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Score 7 out of 100

Feature Set Ratings

    Project Management

    8.3

    Celoxis

    83%

    WORKetc

    Feature Set Not Supported
    N/A
    Celoxis ranks higher in 14/14 features

    Task Management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Resource Management

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Scheduling

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Team Collaboration

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Support for Waterfall Methodology

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Timesheet Tracking

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    8.3

    Celoxis

    83%

    WORKetc

    Feature Set Not Supported
    N/A
    Celoxis ranks higher in 4/4 features

    Quotes/estimates

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Invoicing

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Sales Force Automation

    Celoxis

    Feature Set Not Supported
    N/A
    7.9

    WORKetc

    79%
    WORK[etc] ranks higher in 8/8 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Workflow management

    N/A
    0 Ratings
    8.3
    83%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.9
    79%
    13 Ratings

    Contract management

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.8
    78%
    2 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Customer Service & Support

    Celoxis

    Feature Set Not Supported
    N/A
    8.3

    WORKetc

    83%
    WORK[etc] ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Help desk management

    N/A
    0 Ratings
    8.5
    85%
    12 Ratings

    Marketing Automation

    Celoxis

    Feature Set Not Supported
    N/A
    7.4

    WORKetc

    74%
    WORK[etc] ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    7.7
    77%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    CRM Project Management

    Celoxis

    Feature Set Not Supported
    N/A
    8.1

    WORKetc

    81%
    WORK[etc] ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    7.8
    78%
    10 Ratings

    Reporting

    N/A
    0 Ratings
    7.9
    79%
    12 Ratings

    CRM Reporting & Analytics

    Celoxis

    Feature Set Not Supported
    N/A
    7.3

    WORKetc

    73%
    WORK[etc] ranks higher in 2/2 features

    Pipeline visualization

    N/A
    0 Ratings
    7.5
    75%
    9 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.2
    72%
    11 Ratings

    Customization

    Celoxis

    Feature Set Not Supported
    N/A
    8.0

    WORKetc

    80%
    WORK[etc] ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    8.4
    84%
    13 Ratings

    Custom objects

    N/A
    0 Ratings
    8.2
    82%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Security

    Celoxis

    Feature Set Not Supported
    N/A
    8.9

    WORKetc

    89%
    WORK[etc] ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Social CRM

    Celoxis

    Feature Set Not Supported
    N/A
    7.3

    WORKetc

    73%
    WORK[etc] ranks higher in 1/1 features

    Social data

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Platform

    Celoxis

    Feature Set Not Supported
    N/A
    7.5

    WORKetc

    75%
    WORK[etc] ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.5
    75%
    13 Ratings

    Attribute Ratings

    • Celoxis is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    Celoxis

    87%
    4 Ratings
    7.8

    WORKetc

    78%
    40 Ratings

    Likelihood to Renew

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    30 Ratings

    Usability

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    5 Ratings

    Availability

    Celoxis

    N/A
    0 Ratings
    9.1

    WORKetc

    91%
    6 Ratings

    Performance

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    8 Ratings

    Support Rating

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    10 Ratings

    Online Training

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    2 Ratings

    Implementation Rating

    Celoxis

    N/A
    0 Ratings
    9.1

    WORKetc

    91%
    4 Ratings

    Product Scalability

    Celoxis

    N/A
    0 Ratings
    8.2

    WORKetc

    82%
    2 Ratings

    Likelihood to Recommend

    Celoxis

    Celoxis is a great option if you are looking for an affordable, easy to use, easy to integrate project manegement solution. It is very powerful for waterfall project management. I evaluated more than 15 platforms and could not find any with a close evaluation in terms of cost-benefit to Celoxis. Of course there are more powerfull tools, for 10 times the price. So far, for project management, there hasn't been a requirement I haven't been able to solve with some work.It really lacks features for Agile methodologies, even if it provides a Kanban view, so far it doesn't provide and additional agile artifacts. If an organization has already reached a very mature project management practice and needs to improve on program and portfolio management, Celoxis won't provide any useful feature. If the organization has the resources (skills and time mostly) to develop some workflows and customization, it might work but with a limit. Hopefully Celoxis addresses these features in the near future.
    Anonymous | TrustRadius Reviewer

    WORKetc

    If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.
    Melissa Bailey | TrustRadius Reviewer

    Pros

    Celoxis

    • Project planning
    • Time log
    • Efforts analysis vs plan
    Hanan Weisman | TrustRadius Reviewer

    WORKetc

    • Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
    • Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
    • We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.
    Donna Grindle, CHPSE, CHPC | TrustRadius Reviewer

    Cons

    Celoxis

    • Support is at times slow to respond.
    • Not new user-friendly.
    • Not able to pull in closer or zoom the interface.
    Anonymous | TrustRadius Reviewer

    WORKetc

    • The one key issue that it doesn't solve is resource utilisation. You are able to add the number of hours that each "to do" will take but you can't allocate that to an employee and then aggregate all that up to show how much capacity you are using or have left.
    • One if its great benefits is its flexibility but that is also a drawback because there are multiple ways to do the same thing. This means that to ensure consistency across all employees having your own business procedures on how to use WORKetc is vital.
    • Some of the financial processes don't fully reflect UK practice currently. For instance it doesn't deal with VAT on expenditure well. However we have been assured that this is being resolved.
    Ian Nicholson | TrustRadius Reviewer

    Pricing Details

    Celoxis

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per user, per month

    Celoxis Editions & Modules

    On-premise Edition
    On-Premise$4501
    1. per user, one time
    SaaS Edition
    SaaS$251
    1. per user, per month
    Additional Pricing Details
    Duration and Volume discounts (For SaaS) Volume discounts (For On-Premise) Free Support for 1st year (For On-Premise) Low TCO with multi-OS, database support (For On-Premise) Free Client-logins and "email-only" users One hour complimentary Celoxis Administrator course

    WORKetc

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $78 per month

    WORKetc Editions & Modules

    Edition
    Starter Edition$781
    Team$1952
    Foundations$3953
    1. Per Month for up to 2 Users
    2. Per month for up to 3 Users (Each extra user + $49/month)
    3. Per month for up to 5 Users (Each extra user + $59/month)
    Additional Pricing Details

    Likelihood to Renew

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 30 answers
    We, as a company, have put a lot of time and energy into building the system to where it is for us today. With its constant improvements and our continually learning and developing, I couldn't imagine moving away from WORKetc to try a different system out. This really does give us everything that we've wanted/needed in a system without having to utilize 2-3 different products. The part that makes this so unique compared to other systems that we've used in the past is the fact that it has a project management piece built in, and that in itself is a huge driving point in why we will continue to use this.
    Deanna Perkins | TrustRadius Reviewer

    Usability

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 5 answers
    My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.
    Marc Korody | TrustRadius Reviewer

    Reliability and Availability

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 9.1
    Based on 6 answers
    It never let me down. The support team never let me down.
    Runy Calmera | TrustRadius Reviewer

    Performance

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 8 answers
    WORKetc compares well in regards to speed and reliability to other cloud-based products we use such as Google for Work. Compared to our old in-house based CRM, it is a superstar; faster, more reliable and easily run on a variety of browsers and smart phones. The program loads fast as do data screens for contacts, projects, invoices and more
    William Mullane | TrustRadius Reviewer

    Support Rating

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 10 answers
    WORKetc offers maybe the best support in the business. Product documentation and training resources are outstanding. Support tickets or inquiries are answered quickly. If you do need to address an issue in person, it is easy to schedule a 15 or 30 minute live call with their fantastic support staff who are fast, friendly and skilled
    William Mullane | TrustRadius Reviewer

    Online Training

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 2 answers
    They know their stuff. They listen to your use cases. They get back to you.
    Runy Calmera | TrustRadius Reviewer

    Implementation Rating

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 9.1
    Based on 4 answers
    The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
    Jonathan Hickman | TrustRadius Reviewer

    Alternatives Considered

    Celoxis

    I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis, ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.
    Anonymous | TrustRadius Reviewer

    WORKetc

    We needed a CRM that would work with US. We found WORK [etc] was exactly what we needed. being able to customize the CRM around our company and further change as we go has been the best thing about it. We haven't been locked into how it is set up and can change it very quickly.
    Regan Barrett | TrustRadius Reviewer

    Scalability

    Celoxis

    No score
    No answers yet
    No answers on this topic

    WORKetc

    WORKetc 8.2
    Based on 2 answers
    Everything is related. You can scale up your team rapidly.
    Runy Calmera | TrustRadius Reviewer

    Return on Investment

    Celoxis

    • Positive in most cases
    Hanan Weisman | TrustRadius Reviewer

    WORKetc

    • Setting up project templates is time-consuming - if you want to do it right. Nevertheless, it is well worth it! Routine complex projects that used to require at least six people and at least as many "silos of information" are now done with two or three people, and - at most - 2 or 3 silos of information. And that's only because I haven't fully integrated the program with our Accounting programs (and there is an API for Quickbooks). I'd say the initial investment of perhaps 80 hours on my part was saved five or ten times over during our first six months, with better accuracy, accountability, and documentation. Since then, the ROI is at least 20 or 30 times annually of my time...the one thing I can't buy more of.
    Keith Klein | TrustRadius Reviewer

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