Centercode vs Microsoft Dynamics 365 - Gamification

Likelihood to Recommend

The better question here is for the company themselves. How important is the quality of your product and your user experience? Instead of managing things via Google Docs, spreadsheets and email, how about have a portal which organizes feedback, provides a platform to complete end-to-end testings and create a community? Centercode is that solution.

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John Crick

Customer Experience Manager

WhistleInternet, 1-10 employees

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This is a great way to help show people's progress to others. I also liked the way we can set up rewards for those that hit the target. It would be nice to be able to have the data into PowerBI as well since most people are moving reports and KPI's in PowerBI.

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

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Feature Rating Comparison

Centercode

Microsoft Dynamics 365 - Gamification

Sales contest templates

Custom sales contests

Team competitions

Contest flexibility

Sales rep view

Game notifications & updates

Social competition / Game collaboration

Sales performance reporting

TV streaming

Pros

All encompassing space to communicate with testers and gather feedback
Quick support
A community space for testers

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Jenna Deutsch

Senior Program Manager, Beta Testing

Bose CorporationConsumer Electronics, 1001-5000 employees

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Easy to setup
Easy for people to view the dashboard
Great KPI's out of the box

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

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Cons

Enterprise training (training sessions are long/not customized to company)
Intuitive UI for program managers
High cost financially

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Verified User

Employee in Marketing

Telecommunications Company, 1001-5000 employees

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Sometimes the workflows did not fire correctly
Creating custom KPI's are harder to setup
Wish to have these in a PowerBI

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

View all 1 answers on this topic

Likelihood to Renew

Centercode 9.1

Based on 1 answer

Makes beta enjoyable.

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John Crick

Customer Experience Manager

WhistleInternet, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

No score

No answers yet

No answers on this topic

Microsoft Dynamics 365 - Gamification 8.0

Based on 1 answer

It was easy for end users to use the system, or be able to put in on a TV to show the reports. I did not give it a 9 or 10 as the usability for an admin. It takes a good amount of time and knowledge around where to go to to do your job.

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

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Support Rating

Centercode 9.1

Based on 1 answer

Tony is amazing. I look forward to our interactions.

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John Crick

Customer Experience Manager

WhistleInternet, 1-10 employees

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Microsoft Dynamics 365 - Gamification 7.0

Based on 1 answer

I gave it a seven rating for support. The support we used was just the whitepapers and documentation that Microsoft provides. Microsoft does very well in its documentation. I think its pretty simple to install and configure the system, it's pretty basic on getting it setup.

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

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Alternatives Considered

Centercode was the first and only interface we found for beta testing needs

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Joy Trillet

Beta and Usability Testing Associate – Connected Home

GE Lighting, A Savant CompanyConsumer Goods, 201-500 employees

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We used MS Dynamics 365 Gamification because we did not have a Power BI team. The dashboards and animations are better than just having a dashboard. It was also nice to have the KPI's already built, where we did not have to build them to do something so simple. Liked how easy the updates were between the Dynamics system.

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

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Return on Investment

Data to roll out new features post-launch
Catch severe bugs before launch

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Jenna Deutsch

Senior Program Manager, Beta Testing

Bose CorporationConsumer Electronics, 1001-5000 employees

View all 4 answers on this topic

It helped us close more cases.

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Verified User

Former Employee in Information Technology

Consumer Electronics Company, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Centercode

Microsoft Dynamics 365 - Gamification

Centercode

Microsoft Dynamics 365 - Gamification

Centercode

Microsoft Dynamics 365 - Gamification

Centercode

Microsoft Dynamics 365 - Gamification

Centercode vs Microsoft Dynamics 365 - Gamification

Centercode

Microsoft Dynamics 365 - Gamification

Feature Rating Comparison

Sales Gamification

Sales contest templates

Custom sales contests

Team competitions

Contest flexibility

Sales rep view

Game notifications & updates

Social competition / Game collaboration

Sales performance reporting

TV streaming

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Add comparison